Review of 21Prive Casino
21Prive Casino is one of several online casinos run by operator Caddell Limited that are powered by a browser based software platform known as White Hat Gaming. This supplier aggregates games from various different better known software companies including the likes of Leander Gaming, NextGen, Net Entertainment, and others. The site is licensed in Curacao and the United Kingdom, and is open to players from around the world.
Software and game selection
21Prive is available as an instant play only option, meaning that you play the casino games through your web browser, with no software installation required. The White Hat gaming platform provides hundreds of games to punters, including slots, table games, video poker, and parlour game titles. The slot selection at 21Prive is the largest selection available, with great games from NextGen, Net Entertainment, and several others. Game quality is generally quite high, and players can find licensed big name games like Aliens, South Park, Scarface, Judge Dredd, Frankenstein, and more in the casino’s library.
The games are arranged as you would expect if you have played at any other recent browser-based casino - i.e. a grid of game logos. Unfortunately there is no in-built quick search function, nor is there an "All Games" view, so you need to select the category you wish to browse (e.g. Slots, Blackjack, or Roulette), and then search using your browser's find function if you want to find a specific game. It would be great if the casino could add a search function or at least way to tag a game as one of your favourites.
Those interested in playing games for large progressive jackpots will be happy to see that the casino offers big name progressive such as Hall of Gods, Arabian Nights, and the huge Mega Fortune jackpot, which has a history of paying out millions in winnings. There are also a couple of games such as mega Joker, Cosmic Fortune, and Super Lucky Frog that pay out smaller 5 figure jackpots.
There are well over two dozen table games available including Blackjack, Baccarat, Caribbean Stud, Pai Gow, Three Card Poker, Red Dog, and more available. Video poker is also well flushed out, with 21Prive offering 30 different video poker games. The casino also offers a live dealer section that provides players with the chance to play Bingo, Blackjack, Baccarat, and Roulette games that are broadcast from a studio run by Ezugi.
Banking and customer support
The banking system is pretty standard at 21Prive, with major credit cards, bank transfer, Neteller, Skrill and Ukash vouchers accepted for deposits. I submitted a withdrawal when testing the casino and was disappointed to find that it was held for around 2 days before processing, during which time I could have reversed it and played again. I was asked to provide proof of identity in the form of a drivers license and utility bill, which was duly approved before my payment to a Neteller account came through 3 days later. So all in all I waited 5 days, which is not exactly speedy. There is also a relatively low $2,500 weekly withdrawal limit, which the casino states may be waived for players with VIP status. All in all, the withdrawal speed and process is acceptable, if only just, but the limits and hold periods definitely work against 21Prive being regarded as an elite online casino.
The Customer Support at 21Prive is good, with staff available 24 hours a day through email and instant chat.The rep I chatted to was quite knowledgeable in comparison with many other casino support staff that I have spoken to over the years, and was able to clearly explain the wagering requirements for the first deposit bonus which I enquired on. It is also worth noting that while the casino itself is only available in the English language, support staff also speak French, German, Italian, Spanish, Portuguese and Afrikaans.
Security, auditing, and fairness
All logins, gameplay, and financial transactions at 21Prive are secured by an encrypted SSL connection, as you would expect. The casino is licensed by the government of Curacao which is regarded as a generally "hands-off" licensing authority, though it is also licensed by the UK Gambling Commission for players from the United Kingdom. The casino advises players that they may self exclude or restrict their gambling by contacting support, and it also advises players to contact eCOGRA for mediation in the event of a dispute. However I was unable to find any evidence that the casino is associated with or accredited by eCOGRA at all.
21Prive is a good, but not great, online casino. It has a good selection of games and competent support, but it is lacking in the banking department. In particular, the low weekly withdrawal limits, and the 48 hour reversal period were are things that need to be improved to bring it up to the same level as top tier casinos.
21 Prive Casino no longer accepts players from Morocco.
It appears that you are located in Morocco and due to Gambling Regulations we do not accept gambling from your country.
21 Prive is an excellent casino like its sisters at White Hat Gaming Limited Casinos. I have been playing this casino since 2015, I have made a lot of deposits with some withdrawals. at this casino which has a good design I find all the Providers that I like, the choice of games is good and customer support too.
For my first deposit of 20 euros, I did not claim the welcome bonus, I only played with my deposit on the Adventure Palace microgaming slot and managed to win 240 euros. I received my money in my Neteller account within 48 hours.
CL - klaw
Went to deposit into this casino but after reading the reviews am doing a runner and not stopping
How in heavens name could Casino Listings put their name to this casino.💩
It has yet to be confirmed by the casino if they will honor their Casino Listing promotion.
At least this White Hat Casino has only a x35 wagering commitment all others in their group start of at X70 Wagering. 💩
This casino does not have 24/7 live service and I believe the old sit on your withdrawal funds for 48 hours. System, before release
Played at this casino for a very long time,
Had my biggest single win on Pink Elephants on here, its bittersweet though, as i was playing with a no deposit bonus, i bet 50c and won 1000Eur in a single hand with all elephants coming out, i received 1/10 of the winnings due to terms of policy, ALWAYS READ THE TERMS
21 Prive Casino was one of the very first casinos that I registered for when I first started gaming online , and my experience so far has been a pleasant one , I no longer play with them only for one reason however which is the payout speed of the casino is too long for my liking , 3 days for a withdrawal to sit in pending status is not an option for me anymore but aside from that the casino has a very wide variety of slots and games available and weekly promotions along with frequent no deposit bonus which I still receive today even after not playing there for over two years now , all in all a decent casino from the Caddell group
CL - klaw
Casino with a lot of good titles and unforgettable game, combined with high adrenaline while you spin the roulette or slot machine drum rotates. 21 Prive casino is certainly not the best casino because some of my friends had a bad experience, I can not speak for other people's mouth, so I'll just share my experience. The fact that they offer the game of two platforms which I adore, was reason enough to open an account. These are NetEnt and Betsoft whose games I will not waste words because everything is already known. Most have played Slotfather at this casino, but also Madder Scientist did not lag behind too much in that. Solid casino, unfortunately I can not speak about cashout because I did not manage to win a cent to this moment.
is an very solid casino, with lot of great services, and amazing games to offer!
they offer standard most well known providers- netent,nextgen,quickspin. but also special providers like, amaya leander which have amazing games, i'm happy 21 prive has this on there casino.
when u start playing at 21 prive, u can choose a standard 100% welcome bonus with wager of 35 times but this is deposit +bonus so actually you have to wager your deposit 70 times this is the same calculation:)
they have instant play, download, and an amazing mobile casino! they have a very professional customer service team, always available fast responding, and can also approve withdrawals manually when they have time, which is really an amazing optional service! always good and several different promotions are offered per email, which is nice! for me it's really worth it to play on 21prive, also they have nice freebies which u might can grab;)
21 prive casino is another in white hat gaming group, and i am again agree with ohachek.
Casino which force players to make deposit to start wagering requirements for NO DEPOSIT BONUS is really shady. No reasons to make deposit in such place, and i'll better deposit my own money in any other place.
I really have no idea why to make marketing offers like this, and i really want to see the guy who created such terms for NDB.
Did not recommend this casino, you can easily find many more better places to spent your money, just check casinos with 8-10 marks, and you will not have any troubles.
This is just another casino that looks absolutely perfect - "generous" unlimited bonus, perfect site design and color setting and the other things... but im not gonna make you wait. Its just another casino that is related with f.e. GDay casino - they belong to the same group and they have the same SCAMMY and UNFAIR and... simply, such RULES, that let no one experienced online casino gambler calm.
Fortunately, it seems that this casino is offering out the lowest number of "no deposit bonuses" among this group (as they are not NO DEPOSIT bonuses, as they begin to wager AFTER making a successful deposit, and NO WAY before it - and thanks to this, they destroy the entire idea of a no deposit bonus).
The fact that this casino belongs to this infamous casino group is in my opinion enough important reason to stay AWAY from it ! They could have anyhow generous deposit bonuses , or anything , simply, their move with the "No deposit bonus" made me absolutely unwillig to give them any more chance.