21Prive Casino Review
21Prive Casino is an online casino established in 2014 with games supplied by 2 By 2 Gaming, Betsoft, Ezugi, Leander Games, Net Entertainment, and Quickspin. It is operated by Caddell Limited N.V. and is registered under the jurisdictions of United Kingdom and Curaçao. Last updated: April 8, 2015.
Review of 21Prive Casino
21Prive Casino is one of several online casinos run by operator Caddell Limited that are powered by a browser based software platform known as White Hat Gaming. This supplier aggregates games from various different better known software companies including the likes of Leander Gaming, NextGen, Net Entertainment, and others. The site is licensed in Curacao and the United Kingdom, and is open to players from around the world.
Software and game selection
21Prive is available as an instant play only option, meaning that you play the casino games through your web browser, with no software installation required. The White Hat gaming platform provides hundreds of games to punters, including slots, table games, video poker, and parlour game titles. The slot selection at 21Prive is the largest selection available, with great games from NextGen, Net Entertainment, and several others. Game quality is generally quite high, and players can find licensed big name games like Aliens, South Park, Scarface, Judge Dredd, Frankenstein, and more in the casino’s library.
The games are arranged as you would expect if you have played at any other recent browser-based casino - i.e. a grid of game logos. Unfortunately there is no in-built quick search function, nor is there an "All Games" view, so you need to select the category you wish to browse (e.g. Slots, Blackjack, or Roulette), and then search using your browser's find function if you want to find a specific game. It would be great if the casino could add a search function or at least way to tag a game as one of your favourites.
Those interested in playing games for large progressive jackpots will be happy to see that the casino offers big name progressive such as Hall of Gods, Arabian Nights, and the huge Mega Fortune jackpot, which has a history of paying out millions in winnings. There are also a couple of games such as mega Joker, Cosmic Fortune, and Super Lucky Frog that pay out smaller 5 figure jackpots.
There are well over two dozen table games available including Blackjack, Baccarat, Caribbean Stud, Pai Gow, Three Card Poker, Red Dog, and more available. Video poker is also well flushed out, with 21Prive offering 30 different video poker games. The casino also offers a live dealer section that provides players with the chance to play Bingo, Blackjack, Baccarat, and Roulette games that are broadcast from a studio run by Ezugi.
Banking and customer support
The banking system is pretty standard at 21Prive, with major credit cards, bank transfer, Neteller, Skrill and Ukash vouchers accepted for deposits. I submitted a withdrawal when testing the casino and was disappointed to find that it was held for around 2 days before processing, during which time I could have reversed it and played again. I was asked to provide proof of identity in the form of a drivers license and utility bill, which was duly approved before my payment to a Neteller account came through 3 days later. So all in all I waited 5 days, which is not exactly speedy. There is also a relatively low $2,500 weekly withdrawal limit, which the casino states may be waived for players with VIP status. All in all, the withdrawal speed and process is acceptable, if only just, but the limits and hold periods definitely work against 21Prive being regarded as an elite online casino.
The Customer Support at 21Prive is good, with staff available 24 hours a day through email and instant chat.The rep I chatted to was quite knowledgeable in comparison with many other casino support staff that I have spoken to over the years, and was able to clearly explain the wagering requirements for the first deposit bonus which I enquired on. It is also worth noting that while the casino itself is only available in the English language, support staff also speak French, German, Italian, Spanish, Portuguese and Afrikaans.
Security, auditing, and fairness
All logins, gameplay, and financial transactions at 21Prive are secured by an encrypted SSL connection, as you would expect. The casino is licensed by the government of Curacao which is regarded as a generally "hands-off" licensing authority, though it is also licensed by the UK Gambling Commission for players from the United Kingdom. The casino advises players that they may self exclude or restrict their gambling by contacting support, and it also advises players to contact eCOGRA for mediation in the event of a dispute. However I was unable to find any evidence that the casino is associated with or accredited by eCOGRA at all.
21Prive is a good, but not great, online casino. It has a good selection of games and competent support, but it is lacking in the banking department. In particular, the low weekly withdrawal limits, and the 48 hour reversal period were are things that need to be improved to bring it up to the same level as top tier casinos.
21Prive Casino Jackpots
These are the current progressive jackpots at 21Prive Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.
|Hall of Gods Mega||€7,332,880|
|Mega Fortune Mega||€2,784,484|
|Mega Fortune Major||€104,077|
|Hall of Gods Midi||€46,537|
|Cosmic Fortune Mega||€33,324|
|Super Lucky Frog Super||€19,568|