21 Nova Casino is an online casino established in 2006 with games supplied by Playtech. It is operated by WHG (International) Limited and is registered under the jurisdictions of Gibraltar and United Kingdom. Last updated: February 14, 2019.
21 Nova Casino was formerly known as 32 Vegas Casino and was owned and operated by Crown Solution Gaming from its inception in May 2006. It was purchased by William Hill in 2009 and subsequently rebranded to 21 Nova Casino due to an ongoing legal dispute with 32 Red over the similarity of their brand names - a case which 32 Vegas ultimately lost. We recommend you avoid 21 Nova casino due to a host of problems encountered with the casino and its affiliated companies.
21 Nova is associated with the notorious cPays Group (a.k.a. Affiliates United / Ad-agency.com), an organization that has conducted itself in an unethical manner over a number of years. Their activities include refusing payments to players citing various technicalities, ripping off of advertising and business partners, and widespread use of spamming techniques in marketing campaigns.
In addition, there is the case of Sylvia P, a Beach Life progressive winner at sister casino Joyland, who only ever received a little over $2 million of her $4m jackpot winnings after the casino flat out refused to pay her.
We recommend you avoid this casino, as there are plenty better ones out there.
Playtech provides the software for 21 Nova's casino’s games. Playtech is actually one of the big threes (MicroGaming and Real Time Gaming are the other two) when it comes to casino games software development. For this reason, it should come as no surprise that the games deliver excellent graphics and sound effects.
Players can choose from a Flash version or a full download version of the games. The download version is more complete and has more games to choose from than the Flash version but the latter should suffice if you value convenience more.
The casino offers their members a variety of banking options. Withdraw and deposit using the following methods: several major credit cards, NETeller, FirePay, Click2Pay, Moneybookers, Ukash and many more. They usually transact using American dollars, Euros or British pounds.
21 Nova Casino’s customer support personnel may be a little hard to get a hold of. They often just ask you to leave a message for them when you call and tell you that they will get back to you through email. However, it may take a lot of time before you actually get a response. Live Chat support, however, is good so if you need urgent help, you’d better use this method to contact support.