Slots of Vegas and Club Player Casino?

Hi elckrmeade, you can read about other players' recent experience with another casino from that group here: Cool Cat Casino. The short answer is that they always delay withdrawals and give players the runaround. Standard operating procedure there I am afraid.

Some of our members have had success in getting paid by sending a PM to a member here Prism aff mngr who works for the group (click that then the "write private message" link).

Sorry you found this out the hard way. If you want any other advice on a good place to play don't hesitate to ask. Also lastly welcome to our forum! Drop by to this thread and say hello and you might win an ipod for your trouble.

Hi elckrmeade,
I received your PM and I'll be happy to look into it and make sure your withdrawal is approved as soon as possible.
Best regards,
Ingrid

I am sorry to hear that elck. Lets hope the Prism manager can expedite it. I think its been long enough to wait. Do keep us informed.

Usne

Hi elckrmeade,
I'll review your account and write back to you tomorrow.
Best regards,
Ingrid

I rec'd a payout from Club Player quite recently. It did take around 6 weeks. But I emailed them regularly and always politely asked them to please advise me when the withdrawal would be processed. I played on my money only,so it was probably an easier payout than with a bonus. This group of casinos ARE blacklisted everywhere, so i expected the long wait. This particular casino seems like they may be trying to turn things around.

Hiya kat,

Waiting 6 weeks for a payout i would not consider a turn around for any casino. I am happy for you that you did get paid. But that is entirely too long to have to wait. You shouldnt have to email them regularly and remind them that your waiting for your withdrawal.

There are way too many casinos online that will pay you promptly and within a 24 hour period. Deposit your money hard earned money wisely and stay away from casinos on the blacklist.

I personally will never understand why these casinos don't stand up and fly right. They have a bad reputation throughout the gambling circles and yet they do nothing to try to rectify it.

Good reputable casinos are on top for a reason.....fast payouts and excellent customer service. I am so very glad you got paid, but very sorry it took so long. There is simply no excuse for it.

Usne

Hi elckrmeade,
I wasn't in the office yesterday, I apologize for not writing back as promised.
I checked your accounts and your pending withdrawals have already been approved.
Best regards,
Ingrid Evans
Affiliate Manager

If you are approved at Club Player you should be approved at Slots of Vegas as they are run by exactly the same people, same office, same authorisation, same everything except the address of the casino.

Hi elckrmeade,
I don't have access to specific information, but I imagine you have used more than one credit card to deposit and they're asking you for the authorization form of the card mentioned in the message in order for your documents to be complete.
However, this is not related to your withdrawal. As I mentioned in my post yesterday, your withdrawal was already approved.
Best regards,
Ingrid Evans
Affiliate Manager

Hiya elc,

There is just too many reputable casinos out there for you to have to suffer these delays. I would avoid them!! Being approved is one thing ..........but how long are you going to have to wait??

Prism mgr thanks for being here and answering players concerns in such a timely matter. It is no fault of your own in these delays. You relay what your told and that is better than nothing.

Thanks for trying to solve player issues and easing their minds.

Usne

I'm happy to help Usne, I wish I could do more. The casinos are almost back up to date so that withdrawals will continue being approved in 7 to 10 business days as they normally are.

elckrmeade, I'm not sure what you mean by trying and hoping, I'm sorry for the delay but your Slots of Vegas withdrawal was already approved, please send the document for future withdrawals though.

Best regards,

Ingrid

Hi elckrmeade,
I understand what you mean, I'm sorry it's taken so long.
A check from at least one of your withdrawals (most likely two) will be sent this week, you will receive it at the end of the week or the beginning of next week at the latest.
Best regards,
Ingrid Evans
Affiliate Manager

Ed's note - question moved to a new topic:

Bonuses with no playthrough?

Happy days, finally.. make sure you save it to play somewhere better next time!

Thanks Prism aff mngr for helping people get paid. I can only imagine how frustrating your job must be.

Yessssssssssssssssssss!!!! weeeeeeeeeeeeeeeeeeee so glad to hear ya got paid!!! !!!!!!!!!!

Hi CL-Ed,
I'm happy to help and yes, it has been frustrating for all of us; fortunately we are almost back to the regular timeframe so players won't need my help much longer except in very specific cases

Best regards,
Ingrid