Review of Winner Casino
Winner Casino is a fairly utilitarian affair - dark and understated yet to the point without being overly flashy. Minimalist elegance is the aim, and the overall first impression is the feeling of encountering a casino that you seem to have seen before. Licensed in Antigua and Barbuda, and owned by a company operating out of Cyprus, Winner Casino is part of the Winner gambling brand that also boasts a poker room that is part of the iPoker network.
Game Selection at Winner Casino
The 300+ games are powered by Playtech, a well respected name in the online gaming industry. There is a good selection of slots, card and table games, video poker, progressive jackpots, arcade games and Asian games. Highlights include the Marvel jackpot slot machines featuring well known comic characters such as Iron Man, The Incredible Hulk, Fantastic Four and Blade, along with huge progressive jackpot slots like Beach Life. Most of the games are available in both download and "instant play" (i.e. browser-based) form, so you have the freedom to choose whichever you prefer or your system supports.
In addition to the software based casino games, Winner offers live games that are dealt from a faux casino floor studio. The dealers are elegant and fit with the overall theme of the site. The games on offer include live roulette, blackjack, and baccarat.
Winner Casino Promotions
The welcome bonus offer at Winner Casino extends over your first four deposits at the casino. New players can claim up to $/€/£1000 in non-cashable bonus chips in total, with a maximum of $/€/£300 in a 100% match bonus on their first deposit. Higher rollers can claim an even bigger 150% bonus with a larger deposit, but take note that the wagering requirements are double those of the regular offer. The casino runs other regular promotions on a monthly basis which are emailed to players via a newsletter.
Banking and Support Options
Winner Casino offers quite a broad array of deposit options compared to other online casinos. They accept most major credit and debit cards, Moneybookers, NETELLER, Ukash, Click2Pay, Instant Wire Transfer, Instadebit, WebMoney, myCitadelWallet, UseMyBank, and many others. In our testing we found withdrawals took 3-4 days to be paid, which is largely the result of the withdrawal pending for a few days before processing.
Our main issue with the withdrawal process is the all too familiar Playtech withdrawal limit of $/€/£9,990 per month, progressive jackpot wins included. With the Beach Life jackpot currently sitting at a tad over $4 million, by my maths that would mean you would be waiting at least 33 years to be paid in full if you won it. While it is true that if you aren't a progressive jackpot player or a high roller then this policy is unlikely to affect you, it is still disappointing to see such a policy when there are plenty of other "big name" Playtech casinos that do not apply these limits.
Winner Casino customer support is available 24/7 through email, phone, fax, and live text based chat. In our tests we found the support staff to be competent and helpful.
Conclusion
Winner Casino is a well presented Playtech operation, albeit with little to separate itself from the crowd. The games are great, the banking options are plentiful, the customer service is fine, and you have the added option of a poker room in the one shop. However the withdrawal timeframe and monthly limitation policy that includes progressive jackpot wins dents our enthusiasm for this casino.
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