William Hill Casino Review

William Hill Casino is an online casino using games created by Playtech. It is operated by WHG (International) Limited and is registered under the jurisdiction of Gibraltar. Last updated: August 21, 2011.

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Casino Listings rating: Poor

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Review of William Hill Casino

William Hill Casino is operated by the famous William Hill Company which was established in 1934 in the United Kingdom. This company specializes in betting and legal off-track wagering and has a wealth of experience from which to draw upon. It is all the more surprising then to find that William Hill has aligned itself with a company renowned for its dodgy conduct in the online casino industry - and it is enough for us to slap a warning on this casino and recommend players look elsewhere.

Warning - Cryptologic casino closed / rebranded

William Hill completed its transition to a new casino on the Playtech software platform in mid 2009 after striking a deal with Playtech in 2008. The casino has been rebranded as William Hill Casino Club. However we have to recommend players thinking of playing with William Hill to stay away. The reason is William Hill's online casino operations are now largely run via the same group responsible for the notorious cPays group of casinos, including such houses of ill repute as Joyland and 32 Vegas (so bad they recently changed the name to 21 Nova). Joyland is most famous for neglecting to pay a $4m progressive jackpot winner the full amount, with around $2m in change still unaccounted for. We were just as surprised as you probably are now to find a company of the stature of William Hill associating themselves with such an enterprise, but there you are. Avoid.

Website confusion

Should you go to the website, you may well find yourself at William Hill Casino Club, or maybe not, because there is an entirely different website confusingly branded William Hill Casino. For instance, if you are at the WHCC site and click poker up at the top right, you will end up at the main William Hill site in a poker-branded subsection which makes sense. But now click the casino tab and you will be in a similar casino-branded subsection of the main site which is different from the WHCC one you came from two clicks ago (we have included screenshots of both with this review to illustrate the difference). And from what we could tell, you can't ever navigate back to the WHCC site from the main William Hill one. Then to add to the confusion, there is even a third site branded William Hill Vegas which has another entirely different set of casino games to play. In the end a journey around this website is utterly illogical and confusing.

William Hill's Casino Games

William Hill Casino is available in both flash-based instant play and full-download versions for windows PCs. You will find the full array of Playtech games to choose from including all your table game classics as well as a wide variety of video slots and classic 3 reel slots. There are a range of progressive jackpots available too, which could net you as much as $4 million, assuming they pay you the full amount (see above). As for the audited payout rates, William Hill used to publish these monthly back when they used Cryptologic software but they are nowhere to be seen in their latest Playtech guise.

There is not much more to say other than if you were thinking of playing at William Hill you would be wise to look elsewhere, with other well-known UK brands Bet365 and BetFred offering a safer Playtech-powered alternative.

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Comments

DMcG
NewbieNewbie
Joined: 27 Jul 2011
Posts: 1
Thanks given: 0
Thanks received: 1
27 July 2011 - 8:41pm (#1)

I'm 100% in agreement with the above, although I've not had issues getting the winnings, I only play live casino as I don't trust the others. They have a 3-4 day (Working day) payout. This I assume is to hope you reverse and loose. They also make you sign a deposit form, if you win only, which you need to scan, print and mail. I tried a withdrawal last week (July) and they sent me a deposit form from April as I hadn't deposited any money. I think this is another delay, I've now stopped playing and I'm looking else where, would love if 32Red had live roulette as they are the best I've played in terms of Customer service and pay outs. Avoid......

1 member gave thanks for this useful post: CL-Ed

CL-Ed
StaffStaff
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Joined: 7 Sep 2007
Posts: 2391
Thanks given: 285
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28 July 2011 - 1:27am (#2)

We caught people working for William Hill spamming our forums the other day, which is par for the course with the company they outsourced to.

32 Red used to have live games but they pulled them a year or two ago. Have you tried Ladbrokes? They are also top notch, use the same Microgaming software as 32 Red, but they do have live games.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
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GambleMaster
Gold PlayerGold Player
GambleMaster's picture
Joined: 31 Aug 2011
Posts: 505
Thanks given: 27
Thanks received: 34
20 September 2011 - 11:29am (#3)

Hi Ed, have you ever thought that the spammers were not the ones working for William Hill, but the employees of some competitor online casino? Understand me correctly, I believe in Casino Listings fairness and objectivity, but William Hill is such a giant... Nearly the synonym for online casino....

CL-Ed
StaffStaff
CL-Ed's picture
Joined: 7 Sep 2007
Posts: 2391
Thanks given: 285
Thanks received: 286
20 September 2011 - 10:09pm (#4)

It is possible but extremely unlikely. What would be the point? Competitors aren't going to go around posting links using high value keywords directly to the various William Hill domains. That kind of thing only benefits them as far as SEO goes. And one site like us saying that they are bad is hardly going to dent their reputation.

The other thing is that the company they acquired and outsourced their online operations to is notorious for spamming and black hat SEO. No, the simple truth is that they are paying people to buy or gain them links to try to rank better in the search engines. And these people are just going around spamming every reputable and relevant forum that they can find.

1 member gave thanks for this useful post: mrbingo83

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

Chelsea
GamblerGambler
Chelsea's picture
Joined: 31 Dec 2010
Posts: 74
Thanks given: 20
Thanks received: 16
18 December 2011 - 3:57am (#5)

This is quite surprising as I have always thought of WH as an honourable company but I trust your judgement so I wont be playing there any time soon.

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