Wild Vegas Casino Review

Wild Vegas Casino is an online casino using software created by Real Time Gaming. It is operated by Virtual Casino Group and is registered under the jurisdiction of Costa Rica.

USA Ok

Yes

CasinoListings rating:

1

Wild Vegas Casino is an operation featuring Real Time Gaming software that forms part of the Costa Rican based Virtual Casino Group. This group of casinos is well known for their apparently generous free chip offers and deposit bonuses. I say apparently because when you hear about the lengthy terms and conditions attached to these bonuses, not to mention the process you have to go through to withdraw your winnings, they won't sound so enticing after all. Their catchphrase is a slightly unfortunate sounding "What happens in Vegas, stays in Wild Vegas". I hope that doesn't refer to my money staying in Wild Vegas.

Wild Vegas Casino Games

Wild Vegas Casino provides the regular Real Time Gaming range of around 80 games, well short of your typical Microgaming casino, but more than enough to keep you amused nonetheless. Wild Vegas features over 40 slot machines including three and five reel, progressive and non-progressive variants. You will find a decent combination of traditional table games including craps, baccarat, roulette, multiple blackjack variations, caribbean stud poker, three card poker plus a few more, along with plenty of video poker options, and keno. All the games may be played in "fun mode" or for real money, but you will have to sign up for a casino account even if you only want to play for fun.

Wild Vegas does not publish any audited payout percentages for their games on their website, and this lack of transparency is not reassuring.

Warning - deliberately slow withdrawals

Wild Vegas, and indeed the others in the Virtual Casino Group, have earned quite a reputation due to the quantity of no deposit free chips they offer. This has not gone unnoticed by every casino scammer, cheater and multi-accounter online. The end result is that should you win on one of these free chips, you can expect to be thoroughly vetted and to wait a long time to receive your winnings. They do pay eventually should you have met each and every condition placed on these deals (which is the only reason why we have not outright blacklisted them) but be aware that if you have violated any of their terms in the slightest way, you can expect to have your winnings voided. This could include something as mundane as using two free chip codes in a row without depositing in between, even though they emailed you the free chip code themselves.

Sure, go ahead and try out the software for a bit of fun using a free chip code, but when it comes time to deposit your money, you can do a lot better at other Real Time Gaming casinos with the same set of games such as Club USA, Slots Plus, Play United, or iNetBet.

Customer Support

Support options include email, phone, fax, and the convenient live text chat. Sadly the convenience of live text chat is rivaled only by the attitude of most of the support personnel. No doubt tired of arguing with customers wanting to know when the withdrawal request they made two months ago is going to be processed, they often come across as less than polite.

Deposits and Withdrawals

Wild Vegas Casino has problems in the banking departments. You are limited in making deposits via Visa, Mastercard, Neteller, and Click2Pay, and add wire transfer and cashier's cheque to that list when making a withdrawal.

Sloppy website

We ran into several errors while browsing the Wild Vegas website that really should not be allowed to pass through testing. There is a progressive jackpot "ticker" which currently stands at over $800,000 but we could not establish whether this is for a single game, or all progressives combined. Every time you click on the progressive ticker, you are redirected to the promotions page, which is no help at all. While previewing games, if you click the screenshots of other games at the bottom of the screen, you will often get a page not found error. So you need to stick to using the "arrow" to the right of the main screenshot at the top of the page, but this cycles through all the games in a seemingly random order that does not correspond to the screenshots at the bottom.

We also noticed that the site is littered with obvious spelling and grammatical errors, which combined with the above issues gives you the impression that they do not exhibit lot of care or professionalism in their work. Ed's note: the same errors still exist, twelve months later - December 2008.

Wild Vegas Casino Jackpots

Jackpot Pinatas$1,621,114
Aztec's Millions$1,139,832
Midlife Crisis$1,022,060
Shopping Spree$1,022,060
Jackpot Cleopatra's Gold$284,113
IRIS 3000$283,074
The Shark$137,935
Crazy Dragon$13,989
Caribbean Stud Poker$10,821
Let'em Ride$10,209
HomeLobbyBank

Comments

Anonymous
» Dec 14 2008, 9:18am

I played here, deposited my own cash, won money, & they did not allow me to with draw!!!!! Stupid excuses!!!!!!!!!!!!!!!!! STAY AWAY!!!!!!!!

julie_munro
» Aug 26 2009, 2:21am

I deposited $50.00 and used one of their bonuses. I hit a jackpot for 7600.00 and withdrew 5000.00. I got a call a couple of days later and was told that I did not finish the playthrough, which was $752.00. So i finished that. They kept putting the money back into my casino account. I called them and they said that I did not send in the required documents, (which I know I did). So I recent them and made sure that they recieved. I got a confirmation that I did. Now I am just waiting to get my money. The 1st withdrawal I made on the 15th still has not been processed and I still have another withdrawal I made on the 18th. So I am really curious as to when I will get my money. They seem very nice when I talk to them online.
I am still playing with 3600.00 that I have won since then.
If and when I get my money I know that I wont play there anymore.

CL-Ed
» Aug 26 2009, 2:40am
CL-Ed's picture

Hold up there Julie. Whatever you do, stop playing with the money in the account. That is the way they work, string you along in the hope that you get sick of waiting and go back and lose it all.

I am personally looking into this one for you.

Be aware that if it was the 15th of August, then you ain't seen nothing yet, because they just do not pay promptly at all. You can also expect to have to wait to receive the first withdrawal before they will process the 2nd. Which means yes, you'll have to go through the wait process again. Hang in there though, resist the temptation to play any more.

julie_munro
» Aug 26 2009, 3:03pm

I took your advise and quit playing, I have $6000.00 total in withdrawals. I left $300.00 in the account. So I have 3 withdrawals. Thank you for your help.

Prism aff mngr
» Aug 27 2009, 7:37pm
Prism aff mngr's picture

Hi Julie,

I am an affiliate manager for Prism / Slots of Vegas and VIP Lounge, but we belong to the same group as Wild Vegas so I looked into your cashout.

The good news is that everything is in order for your withdrawal to be approved. It usually takes 7 to 10 business days for approvals, from the moment you first requested your withdrawal, so it should be approved by tomorrow at the latest.

However, I must move on to the bad news now. I'm not sure where you got the bonus code you used, since it's fairly old (it was created in Nov. 2007), so I don't know why you weren't aware of its terms and conditions. However, just like most of our bonuses higher than 100%, it has a maximum cashout of 10 times the deposit amount. You can view the terms and conditions in our website.

http://www.wildvegascasino.com/rules_promos.php

We do have some bonuses sometimes that are no playthrough/no max cashout, but it's not all of them. I always recommend that players review our website before requesting a bonus code or that they contact CS, that way you'll know the terms of the promotion you are planning to request. If you were looking for a "no max cashout" bonus, CS could have suggested other promotions; the bonus percentage will probably be a little lower but that way you won't have to worry about losing part of your winnings.

So unfortunately when your cashout is approved, our Withdrawals department will void the rest of your winnings leaving 10 times your deposit amount. It is also important to remember that the bonus itself is non-cashable, so it is good that you will have other funds in the account so that the bonus can be deducted from there and the whole 10x can be approved.

I'm really sorry about this, but unfortunately if you ask around in this and other forums you'll see that a lot of players have learned the hard way to always check on the terms of a bonus before using it, this is not something that only happens in our casinos, sadly it happens everywhere. I imagine you can understand that it would make no business sense for a casino to offer bonuses as high as 500% and not put a limit on the amount that can be cashed out.

In any case, congratulations on your winnings! I believe winning 10 times your deposit is still something to be happy about.

Best regards,

Ingrid Evans

julie_munro
» Aug 27 2009, 8:03pm

If you go to Wild Vegas Casino they have a banner that says 500% bonus, use coupon code WILD500. It is advertise that way and should be honored as such. This is false advertisement then. It was honored and I should receive all the winnings and not 10%.

Prism aff mngr
» Aug 27 2009, 9:13pm
Prism aff mngr's picture

Hi Julie,

You received a 500% bonus just like the banner advertised. You deposited $53 and received a $265 bonus, that is 500%.

The maximum cashout is a separate matter, it is not a percentage, you can cash out up to 10 times (not 10%) your deposit amount, in this case $530.

The email you received from our Withdrawals department (which you forwarded to me earlier today) saying you had completed the playthrough mentioned the 10x max cashout as well.

Best regards,

Ingrid

julie_munro
» Aug 27 2009, 9:28pm

Thanks Ingrid for your insight. I will just stick with my orginial casino that I have played at for years. There I dont have to worry about bonus codes, playthrough. They have always paid me what I win. So Thanks for what I am getting. Guess it is better than nothing at all.

Prism aff mngr
» Aug 27 2009, 9:38pm
Prism aff mngr's picture

Hi Julie,

Thanks for your feedback, I understand your point. If you only deposit in our casinos, without using a bonus code, there is obviously no playthrough or maximum cashout. The same applies when you use one of our "no play / no max" bonuses. But of course you should play wherever you feel more confortable.

Best regards,

Ingrid

julie_munro
» Aug 31 2009, 3:45pm

Hi Ingrid,
I know my withdrawal was approved on the 27th. When will my winnings be wired to my account?
Thanks
Julie

Prism aff mngr
» Aug 31 2009, 9:35pm
Prism aff mngr's picture

Hi Julie,

Your cashout will be sent at the end of this week or the beginning of next week. I will check on it and contact you directly with a more exact date.

Best regards,

Ingrid

stashusgirl
» Nov 9 2009, 7:56pm

I have played at wild vegas. Apparently it is run by the same crooks that run Cool Cat Casino. I say don't use them at all.

julie_munro
» Nov 10 2009, 2:09am

They have several Casinos. One is Prism. You would have to look them up to find out for sure. They are not an honest group. I dont play there anymore, but they keep calling me with offers.

stashusgirl
» Nov 10 2009, 2:19pm

TO INGRID: The casino I use regulary gives bonus's and does not have a limit on cashouts. THey seem to do just fine.

Prism aff mngr
» Nov 10 2009, 3:06pm
Prism aff mngr's picture

Stashusgirl,

I'll be happy to help in any issue you might have. Calling us crooks without any backup doesn't give me much to go on. In response to your second post, we also have bonuses that do not have a maximum cashout, Julie simply chose one of the bonuses that do.

Julie, I'm sorry you're not familiar with standard terms in online casinos but that doesn't mean we're not honest. The banner was for a 500% bonus and that's what you received. As I mentioned earlier, if you prefer bonuses that do not have a maximum cashout, please simply contact CS and they'll be happy to suggest several for you.

In general I always recommend that you read the terms for any promotion you are going to use, in our casinos or any others.

CL-Ed
» Nov 10 2009, 11:50pm
CL-Ed's picture

Julie, stashusgirl - scroll up on this very page and you will find a list of casinos under the heading "Related Casino Reviews" (just below the payment processing details). They are all part of the same "Virtual Casino" group.