Wild Vegas Casino Review

Wild Vegas Casino is an online casino using software created by Real Time Gaming. It is operated by the notorious Virtual Casino Group under the jurisdiction of Costa Rica. We strongly advise players not to deposit any money at this casino. Last updated: August 21, 2011.

1
0.5

rating: Terrible

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Review of Wild Vegas Casino

Wild Vegas Casino is an operation featuring Real Time Gaming software that forms part of the Costa Rican based Virtual Casino Group. This group of casinos is well known for their apparently generous free chip offers and deposit bonuses. I say apparently because when you hear about the lengthy terms and conditions attached to these bonuses, not to mention the process you have to go through to withdraw your winnings, they won't sound so enticing after all. Their catchphrase is a slightly unfortunate sounding "What happens in Vegas, stays in Wild Vegas". I hope that doesn't refer to my money staying in Wild Vegas.

Warning - deliberately slow withdrawals

Wild Vegas, and indeed the others in the Virtual Casino Group, have earned quite a reputation due to the quantity of no deposit free chips they offer. This has not gone unnoticed by every casino scammer, cheater and multi-accounter online. The end result is that should you win at this casino, you can expect to be thoroughly vetted and to wait a long time to receive your winnings - if you are lucky. They might pay eventually should you have met each and every condition placed on these deals but be aware that if you have violated any of their terms in the slightest way, you can expect to have your winnings voided. This could include something as mundane as using two free chip codes in a row without depositing in between, even though they emailed you the free chip code themselves.

Sure, go ahead and try out the software for a bit of fun using a free chip code, but when it comes time to deposit your money, stay far away - you can do a lot better at other Real Time Gaming casinos with the same set of games such as Aladdin's Gold, Club USA, Slots Plus, or iNetBet.

Wild Vegas Casino Games

Wild Vegas Casino provides the regular Real Time Gaming range of around 80 games, well short of your typical Microgaming casino, but more than enough to keep you amused nonetheless. Wild Vegas features over 40 slot machines including three and five reel, progressive and non-progressive variants. You will find a decent combination of traditional table games including craps, baccarat, roulette, multiple blackjack variations, caribbean stud poker, three card poker plus a few more, along with plenty of video poker options, and keno. All the games may be played in "fun mode" or for real money, but you will have to sign up for a casino account even if you only want to play for fun.

Wild Vegas does not publish any audited payout percentages for their games on their website, and this lack of transparency is not reassuring.

Customer Support

Support options include email, phone, fax, and the convenient live text chat. Sadly the convenience of live text chat is rivaled only by the attitude of most of the support personnel. No doubt tired of arguing with customers wanting to know when the withdrawal request they made two months ago is going to be processed, they often come across as less than polite.

Deposits and Withdrawals

Wild Vegas Casino has problems in the banking departments. You are limited in making deposits via Visa, Mastercard, Neteller, and Click2Pay, and add wire transfer and cashier's cheque to that list when making a withdrawal.

Sloppy website

We ran into several errors while browsing the Wild Vegas website that really should not be allowed to pass through testing. There is a progressive jackpot "ticker" which currently stands at over $800,000 but we could not establish whether this is for a single game, or all progressives combined. Every time you click on the progressive ticker, you are redirected to the promotions page, which is no help at all. While previewing games, if you click the screenshots of other games at the bottom of the screen, you will often get a page not found error. So you need to stick to using the "arrow" to the right of the main screenshot at the top of the page, but this cycles through all the games in a seemingly random order that does not correspond to the screenshots at the bottom.

We also noticed that the site is littered with obvious spelling and grammatical errors, which combined with the above issues gives you the impression that they do not exhibit a lot of care or professionalism in their work.

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Average: 2.1 (11 votes)
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Comments

Anonymous
14 December 2008 - 9:18am
#1

I played here, deposited my own cash, won money, & they did not allow me to with draw!!!!! Stupid excuses!!!!!!!!!!!!!!!!! STAY AWAY!!!!!!!!

usjulie_munro
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Joined: 26 Aug 2009
Posts: 11
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Rated this casino
40
26 August 2009 - 2:21am
#2

I deposited $50.00 and used one of their bonuses. I hit a jackpot for 7600.00 and withdrew 5000.00. I got a call a couple of days later and was told that I did not finish the playthrough, which was $752.00. So i finished that. They kept putting the money back into my casino account. I called them and they said that I did not send in the required documents, (which I know I did). So I recent them and made sure that they recieved. I got a confirmation that I did. Now I am just waiting to get my money. The 1st withdrawal I made on the 15th still has not been processed and I still have another withdrawal I made on the 18th. So I am really curious as to when I will get my money. They seem very nice when I talk to them online.
I am still playing with 3600.00 that I have won since then.
If and when I get my money I know that I wont play there anymore.

auCL-Ed
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26 August 2009 - 2:40am
#3

Hold up there Julie. Whatever you do, stop playing with the money in the account. That is the way they work, string you along in the hope that you get sick of waiting and go back and lose it all.

I am personally looking into this one for you.

Be aware that if it was the 15th of August, then you ain't seen nothing yet, because they just do not pay promptly at all. You can also expect to have to wait to receive the first withdrawal before they will process the 2nd. Which means yes, you'll have to go through the wait process again. Hang in there though, resist the temptation to play any more.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
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usjulie_munro
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Joined: 26 Aug 2009
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Rated this casino
40
26 August 2009 - 3:03pm
#4

I took your advise and quit playing, I have $6000.00 total in withdrawals. I left $300.00 in the account. So I have 3 withdrawals. Thank you for your help.

crPrism aff mngr
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27 August 2009 - 7:37pm
#5

Hi Julie,

I am an affiliate manager for Prism / Slots of Vegas and VIP Lounge, but we belong to the same group as Wild Vegas so I looked into your cashout.

The good news is that everything is in order for your withdrawal to be approved. It usually takes 7 to 10 business days for approvals, from the moment you first requested your withdrawal, so it should be approved by tomorrow at the latest.

However, I must move on to the bad news now. I'm not sure where you got the bonus code you used, since it's fairly old (it was created in Nov. 2007), so I don't know why you weren't aware of its terms and conditions. However, just like most of our bonuses higher than 100%, it has a maximum cashout of 10 times the deposit amount. You can view the terms and conditions in our website.

http://www.wildvegascasino.com/rules_promos.php

We do have some bonuses sometimes that are no playthrough/no max cashout, but it's not all of them. I always recommend that players review our website before requesting a bonus code or that they contact CS, that way you'll know the terms of the promotion you are planning to request. If you were looking for a "no max cashout" bonus, CS could have suggested other promotions; the bonus percentage will probably be a little lower but that way you won't have to worry about losing part of your winnings.

So unfortunately when your cashout is approved, our Withdrawals department will void the rest of your winnings leaving 10 times your deposit amount. It is also important to remember that the bonus itself is non-cashable, so it is good that you will have other funds in the account so that the bonus can be deducted from there and the whole 10x can be approved.

I'm really sorry about this, but unfortunately if you ask around in this and other forums you'll see that a lot of players have learned the hard way to always check on the terms of a bonus before using it, this is not something that only happens in our casinos, sadly it happens everywhere. I imagine you can understand that it would make no business sense for a casino to offer bonuses as high as 500% and not put a limit on the amount that can be cashed out.

In any case, congratulations on your winnings! I believe winning 10 times your deposit is still something to be happy about.

Best regards,

Ingrid Evans

usjulie_munro
FreerollerFreeroller
Joined: 26 Aug 2009
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Rated this casino
40
27 August 2009 - 8:03pm
#6

If you go to Wild Vegas Casino they have a banner that says 500% bonus, use coupon code WILD500. It is advertise that way and should be honored as such. This is false advertisement then. It was honored and I should receive all the winnings and not 10%.

crPrism aff mngr
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27 August 2009 - 9:13pm
#7

Hi Julie,

You received a 500% bonus just like the banner advertised. You deposited $53 and received a $265 bonus, that is 500%.

The maximum cashout is a separate matter, it is not a percentage, you can cash out up to 10 times (not 10%) your deposit amount, in this case $530.

The email you received from our Withdrawals department (which you forwarded to me earlier today) saying you had completed the playthrough mentioned the 10x max cashout as well.

Best regards,

Ingrid

usjulie_munro
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Rated this casino
40
27 August 2009 - 9:28pm
#8

Thanks Ingrid for your insight. I will just stick with my orginial casino that I have played at for years. There I dont have to worry about bonus codes, playthrough. They have always paid me what I win. So Thanks for what I am getting. Guess it is better than nothing at all.

crPrism aff mngr
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27 August 2009 - 9:38pm
#9

Hi Julie,

Thanks for your feedback, I understand your point. If you only deposit in our casinos, without using a bonus code, there is obviously no playthrough or maximum cashout. The same applies when you use one of our "no play / no max" bonuses. But of course you should play wherever you feel more confortable.

Best regards,

Ingrid

usjulie_munro
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Joined: 26 Aug 2009
Posts: 11
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Rated this casino
40
31 August 2009 - 3:45pm
#10

Hi Ingrid,
I know my withdrawal was approved on the 27th. When will my winnings be wired to my account?
Thanks
Julie

crPrism aff mngr
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31 August 2009 - 9:35pm
#11

Hi Julie,

Your cashout will be sent at the end of this week or the beginning of next week. I will check on it and contact you directly with a more exact date.

Best regards,

Ingrid

usstashusgirl
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9 November 2009 - 7:56pm
#12

I have played at wild vegas. Apparently it is run by the same crooks that run Cool Cat Casino. I say don't use them at all.

usjulie_munro
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Joined: 26 Aug 2009
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Rated this casino
40
10 November 2009 - 2:09am
#13

They have several Casinos. One is Prism. You would have to look them up to find out for sure. They are not an honest group. I dont play there anymore, but they keep calling me with offers.

usstashusgirl
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10 November 2009 - 2:19pm
#14

TO INGRID: The casino I use regulary gives bonus's and does not have a limit on cashouts. THey seem to do just fine.

crPrism aff mngr
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10 November 2009 - 3:06pm
#15

Stashusgirl,

I'll be happy to help in any issue you might have. Calling us crooks without any backup doesn't give me much to go on. In response to your second post, we also have bonuses that do not have a maximum cashout, Julie simply chose one of the bonuses that do.

Julie, I'm sorry you're not familiar with standard terms in online casinos but that doesn't mean we're not honest. The banner was for a 500% bonus and that's what you received. As I mentioned earlier, if you prefer bonuses that do not have a maximum cashout, please simply contact CS and they'll be happy to suggest several for you.

In general I always recommend that you read the terms for any promotion you are going to use, in our casinos or any others.

auCL-Ed
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10 November 2009 - 11:50pm
#16

Julie, stashusgirl - scroll up on this very page and you will find a list of casinos under the heading "Related Casino Reviews" (just below the payment processing details). They are all part of the same "Virtual Casino" group.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usbedoin
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10 August 2010 - 10:13pm
#17

WILD VEGAS/COOL CAT STONEWALLING ON US PLAYERS:

CL- Wild Vegas still hasn't come through. I got a letter that a designated amount (their decision) was now being processessed. That was a week after I requested a withdrawl after over a month now of trying to get them to accept my documentation. I stupidly thought when they had stated they woudl take a week to process that I would receive this money in that time. WRONG Now I live chatted Wild Vegas to see after the 7 days where we were and they flippantly told me that now it was going to the dispensing department and it would take another week after that.... Can you help me strangle them?
bedoin

auCL-Ed
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10 August 2010 - 11:12pm
#18

Strangling isn't good enough I am afraid. I've thought that the whole group going out of business would be the best for everyone, but then what about the players who would never end up getting paid at all. Its a never-ending vicious cycle.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

crMartyDavis
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11 August 2010 - 4:28pm
#19

Hi Bedoin,

Cash-Out requests may take up to 7-10 business days to “be approved” due to recent banking delays and limits that have affected this industry.

Please feel free to check the rules and regulations posted in our web site at the following link:

http://www.wildvegascasino.com/banking.php

Withdrawals take approximately 7 to 15 business days to “be processed” by our accounting department and actually sent to the player. There may be slight delays due to payment limits, and processing limits, depending on the level of traffic and the method of payment.

We are a high bonus model Casino so there will be a longer payout time frame than other Casinos however players come back for the huge bonuses which we will continue to provide for the most entertainment value in the industry.

Please feel free to contact me directly should your payout fall out of this time fram.

Regards,

Marty Davis
md@gwages.com

usbedoin
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11 August 2010 - 9:36pm
#20

Marty, thanks for posting a new comment. I rely on your intervention and trust that it will all work out if you say so. I will live chat with Wild Cat on Friday again and see where they are by then.
bedoin

usbedoin
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17 August 2010 - 11:24pm
#21

Sad Well, this is an update on the ongoing saga of Wild Vegas Casino.
I have finally gotten a fedex but the withdrawl amount listed on the cashier withdrawl for overnight was $1615.00 and the check was a little over $1200. I am still trying to find out what is going on.
They live chatted me tonight and told me that the bonus had to come out! But I had a special code for play with only a $45.00 match which was taken out. Another live chat day before yesterday said that there was supposed to be a second check now being processed but if that was so, then why did the cashier's window show a withdrawl on 08/04/2010 (yes, you are seeing the date right) for $1615.00?. And then THAT check will go to "approval" and then the"processing" .... I am wondering if I will ever SEE all my winnings from these guys.
I hope Marty from the Casino monitors ongoing comments because I REALLY need him to figure out why there was a flip on what was fedexed to me. At least its a start; but I am afraid they will stonewall on the rest.
bedoin :''(

auCL-Ed
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18 August 2010 - 5:39am
#22

bedoin, they never make it easy do they? I am really sorry this has happened to you.

Hang in there! Marty should be getting an email notification whenever someone replies to this thread.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

crMartyDavis
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18 August 2010 - 3:33pm
#23

Hi Bedoin,

I will look into your case, however I think my bigger question is why you continue to play with us in all the Casinos. We are not going to change our payout structure because you choose to post yet continue to play in our Casino's. I am going to do a complete audit on your accounts but I think it may be time to part ways.

Dealing with player issues on a continual basis who know the rules and still choose to deposit in order to get the big bonus only to complain about our policy do not benefit the company and is counter productive.

I suggest you find another Casino to play with that caters more to your needs.

Regards,

Marty Davis
md@gwages.com

usbedoin
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18 August 2010 - 9:58pm
#24

Marty, thank you for attending to my post in such a timely manner. Your professionalism is a refreshing change from your site's usual efforts.
I received your private email and look foward to receiving the balance of the jackpot I won when it finally gets here. For the record, I have not played at Wild Vegas or Cool Cat since I won my jackpot. Casinolistings has several posts indicating that playing while an on-going withdrawl (at any casino) is still in progress is problematic and I took that to heart. However, just for the record, I have had several emails offerings me bonuses and such to come play from your site and also received a cold call on my cell phone from a representative of Wild Vegas this past week asking me smoothly why I have not been in to play for a while and offering me a bonus. I informed him that I am STILL waiting on some money you have owed me since early July and did not feel it was very advantageous to throw good money after bad if payouts were such a problem. He wisely hung up. Surprized
If I inadvertently played at an affiliated site it was in error and I will be more dilligent to monitor casinolistings, a godsend to the game playing masses, to prevent any more future gambling pergations. Thinking
I will not address the rest of your snippy comments, since it is unneccessary and not productive.
I hope all American players read my posts. Instead of presenting a problem; I consider it civic duty. I had no intention of being emphatic or unnecessarily difficult in communicating with you or your casino. I tried my best to be succinct and professional. Considering what has transpired, I feel your casino could have done a much better job at expediting the "problems" in my file..
Although, you imply I am not a good match for your casino group, and have decided to expel me from your associated sites; I respectfully suggest you reread the many posts for your casinos on this site. This simple healthcare worker was only one of many individuals your casinos have, in my opinion, manhandled. Thumb Down
Sincerely yours and still thankful for your assistance,
bedoin

usj4jc
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20 August 2010 - 4:52pm
#25

wow!!!! and I almost went back to their casino coolcat to play, because I had won a jackpot in the past...my bad...

usbedoin
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30 August 2010 - 11:39pm
#26

Well, here we are again. I am still waiting on the balance of the payout from Wild Vegas Casino. Marty Davis, their representative, told me he intended to block me from his site for all the hassle I have caused on THIS site-thats fine, if asking to be paid one's withdrawl is difficult, then the World needs to know that.....
I can't log in anymore to speak with anyone in the cashier's department since my Wild Vegas "Divorce" Stop Read above chats for details :''( You know, this place has actually been worse than getting a child support check out of my ex- Pirate
Now I am reduced to communicating with the Live Chat folks which I really can say I have not had a lot of help from these last several months..... That said, "Steven" in live chat appeared refreshingly helpful and says that it was approved and the check should go out in 2-3 days. Money Gosh, I really hope so, but I have also learned to be patient. Sleep Keep your fingers crossed for me out there...
I will bring you all up to date on if /when the final check shows up next week....I have't fallen off the map and I'm STILL waiting to exhale since the beginning weeks of July! Sick
Here it is almost September.....well, we'll see!
To all the gamers out there-
caveat emptor
Yours, Bedoin

1 member gave thanks for this useful post: CL-Ed

auCL-Ed
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2 September 2010 - 2:13am
#27

... fingers crossed bedoin ...

Thanks for keeping us updated. Hopefully others will read and learn from what you have gone through.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usjbennett3
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30 September 2010 - 2:46am
#28

I requested a withdraw on Sept 27th, two days have gone by and I have not received any sort of reply.

auCL-Ed
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1 October 2010 - 1:44am
#29

Hi jbennett3, I am sorry to say that 2 days is nothing with these guys. You can try contacting them again, but expect to wait at least several weeks before you see your money - if it all goes smoothly.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usinitoowinit
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28 November 2012 - 2:39pm
#30

DO NOT PLAY AT WILD VEGAS CASINO!! I made a $30 deposit and after the wagering requirements I won $400. They did NOT PAY due to a bogus claim of fraud on my part. I will NEVER play online casino again!!!!!

usupnurmouth
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15 March 2013 - 3:12am
#31

So whatever happened with bedoin? I notice not alot of new post. I just received another email from them and almost went to the site. So is no new news lately good news for the casino? And what about 123bingoonline(123treasureisland)? I notice they have the same games and software like oddmakers casino. Oddmakers is a real sham with their super tight slots. I was beginning to notice almost the same pattern on treasure island. If it is the same software is it possible they can adjust the tightness? Today I requested a withdrawal of $200 from 123bingoonline and they have been super helpful from deposits, free chips, and excellent service to help their players! I will keep you posted on the withdrawal process and the ease of approval and time frame of check getting here.

auCL-Ed
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17 March 2013 - 9:42am
#32

No news is most definitely not good news. We still strongly advise players not to deposit at any casino or bingo room run by this organisation, which is headed by a convicted fraudster. That includes 123bingoonline and I believe they have one or two other bingo sites, Bingo Knights comes to mind.

1 member gave thanks for this useful post: hope777

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usstacy
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29 April 2013 - 3:13pm
#33

Hello I won 2500 and asked for the wild vegas casino to send (withdrawal) my money and send me a check. I was just wondering why it takes so long! I withdrawal the money on april 16th. Somebody please help.

Thank you!

auCL-Ed
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30 April 2013 - 1:16am
#34

Stacy, sorry but you ain't seen nothing yet. Have they verified your identification documents yet? If not, expect to have to do that first, and don't be surprised if you have to send them multiple times because they "never received the documents" or "they aren't the required quality". Keep at them and make sure you don't give in to temptation and reverse the withdrawal to play with the money. Apart from that I have my fingers crossed for you.

1 member gave thanks for this useful post: stacy

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usstacy
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30 April 2013 - 1:30am
#35

Yes they verified that they have my documents, they said tomorrow is the approval day. Then they said in ten more days will be a check approval.. I just dont understand why they take so long. Do they have direct deposit? They it takes a whole month!

Are there any online casinos worth playing online with newer games?

thank you sooooo much for your help!

auCL-Ed
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10 May 2013 - 7:41am
#36

Hi Stacy, 10 days have passed, so have you heard anything more? Unfortunately the sad truth is that they take that long deliberately. There is no real reason why they can't process a payment faster than that. They hope that you will reverse the withdrawal and lose your winnings so that they don't have to pay.

As far as better casinos go - yes there are plenty better. As you can see above these guys are on our blacklist for ripping countless legitimate winners off in the past. You can see our recommendations at the bottom of this page or up top on the homepage.

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

usstrongbow
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Rated this casino
20
16 July 2014 - 12:27am
#37

What a crappy casino. I tried online betting a long time ago, but was put off from it by casinos like Wild Vegas, as i had money scammed from me after I made a deposit. Now that I am betting online again, I use sites like Casino Listings to help me make good decisions, as I really don't want to deal with scumbags like Wild Vegas.

Many moons ago I deposited to Wild Vegas with a $50 starting balance. I ended up winning somewhere in the neighborhood of $150, and tried to withdraw my money. The casino gave me nothing but lies and excuses, eventually telling me that they were refunding my money and not paying out my winnings.

Because it uses RTG software, you may not know this is such a bad casino, but it really is and I hope the owners end up suffering a bad fate. I don't understand why RTG is considered good software when they allow sites like this to exist. Make them go to one of those crappy software groups that still use old graphics. Don't stick us with these bad spots and then tell us TS when we try to get the money we won out.

Please stay away from Wild Vegas. It is perhaps one of the worst casinos I have seen. They are blacklisted for a reason.

1 member gave thanks for this useful post: CL - klaw

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 300
Rated this casino
20
21 July 2014 - 2:52pm
#38

Wild vegas casino using real time gaming software and this casino is well known for it is fraud practice and if you decide to read all reviews from all players most of this reviews will be really bad and will tell you that this casino use rip-off tactics to steal players money and did not pay winnings. Wild vegas casino have only one thing that i really like it is ability to download software on personal computer i am always admit such fact because for me personal it is very important and really needed and if will be two casinos with every thing the same i will choose casino that allow to download software on my computer and play from it without visiting website. Wild vegas casino i remember good because from affiliate website i was able to get 50 dollars no deposit bonus and this mean that i have some chance to play for free without spending my own money i am always happy with such things because when casino is new for me it is very good if i can test it out with no deposit bonus. Wild vegas casino is of course rogue and you should play in this casino.

1 member gave thanks for this useful post: CL - klaw

skmrohacek
Silver PlayerSilver Player
mrohacek's picture
Location: Slovakia
Joined: 9 Jun 2014
Posts: 464
Thanks given: 47
Thanks received: 379
Rated this casino
40
26 October 2014 - 4:04pm
#39

As I was reading just recently the official review of this casino, I must absolutely agree with it - mainly with the article located in the red coloured frame Smile This casino, like many other casinos among Real Time Gaming software provided casinos, is offering many no deposit codes, and I met this casino in the past - in my period of "no deposit bonus hunting". I have claimed the no deposit bonus chip, and, as soon as I was not yet absolutely familiar with "globally effective" casino terms, conditions and rules, I have also claimed another chip I found, it was second chip in a row, and I received a nice win at Aztec treasure - it was over 1000$. That gave me very good base to meet the wagering and then requesting succesful withdraw - so I wagered it and it was quite hard work, and then the supp told me about "chips chaining" without deposit. Cold shower for me (wagering took me ~1-2 hours and much stress to sucessfully wager Joking
I dont have explicitly BAD experience here, but this is enough - bad memories, even if it was good considered casino, I do not come back there.

2/5 for my nice win, even without cashout Smile

1 member gave thanks for this useful post: CL - klaw

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