Slots of Vegas Casino Review
Casino Summary
- USA Players:
- Yes
- Software:
- Real Time Gaming
- Currencies:
- USD
- Languages:
- English
- Screenshots (click to zoom):
Slots of Vegas Casino is an independent online casino. Being an independent entity usually means that the said casino does not have the financial backing that other online casino might have. But apparently, being independent is no hindrance to Slots of Vegas Casino to deliver quality interface and service. Powered by Real Time Gaming, Slots of Vegas' graphics and interface is as good as any other casino on the web.
Aside from this, Slots of Vegas is a pretty competitive choice when it comes to slots gaming. Partnered with a formidable security system, this online casino should not come lagging behind competition.
Customer Support and Security
Slots of Vegas Casino regularly maintains its system and ensures that everything is going smoothly. They also employ third-party experts to review and audit their system for optimal and fair performance. Information requested and provided by the players are kept confidential. They are best protected by encrypted software running through a very tightly secured server.
Customer support could be reached real time through internet chat. Customer support is available 24/7 and is relatively efficient and pretty informative. Customer support could be reached through the telephone and email. Concerns and inquiries that needs speedy attention could also be addressed through the Slots of Vegas customer service chat site.
Slots Galore
Slots of Vegas, as the name implies, is one of those casinos that primarily focuses on slots games. Slots of Vegas is, in fact, one of the biggest names when it comes to great slot gaming online. They have clear and crisp graphics and seamless sound effects. Not to mention that their slots games comes in different variety each possessing a unique type of fun and excitement. This online casino also offers a lot of card games and table games. Although games other than slots are of lesser quality, they are not of bad quality at all.
There are at least seventy five games available at your disposal at Slots of Vegas Casino. And aside from the usual casino games, Slots of Vegas also conducts tournaments which is open to all the casino's registered members.
Deposits, Withdrawals and Customer Support
Slots of Vegas is an online casino that uses a lot of secure options when processing deposits and withdrawals by casino members. They accept deposits via major credit cards namely through Visa and Mastercard. Aside from the credit card option, players could also use NETeller and Click2Pay to process their withdrawals. There are also other options that apply to withdrawals only.
Comments
this place has very terrible customer service. They were very rude to me and i am very upset. I copied a little part of my chat with this representative. hi, i was playing at your casino and i was told that i could not make a withdrawl because i had multiple accounts, but i just opened my account last night.
he closed my account too so i wrote to the manager and i did not get a response
i have other members of my household who play at your site with my computer. so what am i supposed to do when i just opened one?
i am so upset because i was all excited that i won and i could use the money and now your taking it away
i was going to deposit at your casino because i won and i figured it was a good casino but now i cant
Tony: Thank you for holding. I will be with you in a few moments.
ok, thank you.
: welcome
Tony: As Casino rules you can only have one account per household, family,ip address , computer, location , etc .
i was not aware of that
what if there is only one computer in the house? do they have to use my account?
so now what do i do? i cant have my money because of a misunderstanding?
Tony: There is no misunderstanding
Tony: The rules are posted on the Web site .
yes, i didn't know that they had to use my account
Tony: You agreed to the Terms and conditions when you signed in .
: yes, i know that, but i thought it said not to give out your account information to someone.
Tony: these accounts are all under your name
so i let them use my computer to play
Tony: come on.....I really have to assist other players .
Tony: you didn't even put your real name you just pu "K"
Tony: bye amigo
you and the other representative was very mean
Tony: BYE
Tony: :)
: i am printing this so i can have it on record how i am being treated
BYE
info: Chat session has ended. This may have been a technical error.
Sorry but i have to say that Tony is right .You can not have multiple accounts, its your own mistake you didnt read terms and conditions.
I have to say that your multiple users story sounds very unconvincing (especially not even putting in your real name on the accounts) and the casino terms are clear. You are right on one point though - the CS was not exactly courteous. Though I guess if a large part of my job consisted of dealing with people who try to use the no deposit bonus codes multiple times until they win, I would probably get sick of it too.
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