Silver Oak Casino is an online casino established in 2008 using games created by Real Time Gaming. It is operated by Ace Revenue Group and is registered under the jurisdiction of Costa Rica. Last updated: August 21, 2011.
Silver Oak Casino is a Real Time Gaming powered casino accepting US players, boasting an impressive website and a commitment to 24/7 customer service. Unfortunately for Silver Oak, it appears to have purchased the assets (i.e. player database) of, and subsequently re-branded the notorious Crystal Palace clip joint after the death of its owner Warren Cloud. We say unfortunately because they have bought for themselves possibly the worst reputation amongst online casinos today, which may not be all that surprising when you find out who the new owners really are...
In our testing of Silver Oak casino we admittedly encountered nothing majorly untoward, save for a very slow withdrawal process that took over two weeks to send us our money, which is frankly not good enough. But it is hard to shake off the unease we feel about the purchase of the player-base of a known rogue operation. After all we have to think that the new operator was fully aware of the reputation of the Crystal Palace group. If not then they either didn't do their due diligence, or they didn't care - not a comforting scenario either way.
We made enquiries directly with Silver Oak about the relationship with the Warren Cloud / Crystal Palace group and were assured that there was nothing more than a purchase of assets from a defunct operator. At face value this is hard to dispute, as their website fails to provide any clues as to the ownership or even the operating jurisdiction of the casino (we have since been tipped that it is Costa Rica), which is in itself not a good sign. However other clues do not sit comfortably with us, such as the association with Chris DeAngelo, a faithful Cloud employee (see contact details at the bottom of buzzword filled press release).
Update March 2010: it appears our suspicions were warranted as it has come to our attention that this casino and the rest in its group were in fact purchased by owners of the notorious Virtual Casino Group (Cool Cat Casino, Club Player Casino, Palace of Chance and more). This is more than enough reason for us to permanently blacklist these guys. Do not deposit your money at this casino or any others in the group which includes: Captain Jack Casino, Cat's Eye Casino, Gold Stream Casino, Lucky Palm Casino, Pharaohs Gold Casino, Ringmaster Casino, Royal Ace Casino, Planet 7 Casino (do these guys realise that the 7th planet in the solar system is Uranus?)
In our opinion playing here is just not worth the risk.