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Sierra Star Casino Review

Sierra Star Casino is an online casino using games created by Playtech. It is operated by Teller Processing Ltd and is registered under the jurisdiction of Curaçao. Last updated: August 21, 2011.

1.5

Casino Listings rating: Bad

Blacklisted
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Review of Sierra Star Casino

Powered by Playtech software, Sierra Star Casino was once considered a decent if unspectacular online casino. However in 2009 the parent company was caught not paying bills to affiliate marketers, and incidences of player complaints and tales of denied winnings increased markedly. We recommend you do not play at this rogue casino.

Blacklisted due to player and affiliate complaints

In early 2009, players and affiliate marketers began to complain about slow or non existent payments from Sierra Star's parent company Teller Processing Ltd (Cyprus) - also owners of Royal Dice and Giant Vegas casinos. The common theme was the total silence from the casino - no complaints were addressed, and eventually payments to affiliate marketers were cut off completely without an explanation. Likewise, disputes with players over confiscated winnings are met with deaf ears.

Not only that, but the casino employs the familiar Playtech withdrawal policy of a maximum payment of $10,000 per month - progressives included. Were you to win a multi-million dollar jackpot here you could be waiting decades to be paid the full amount, assuming you are paid at all.

Avoid this casino and others in the same group - the apple is rotten from the inside.

Blacklisted

  • At a Glance

    • Low withdrawal limits which include progressive wins
    • History of denying player wins and ignoring complaints
    • Parent company caught not paying the bills

  • Casino Summary

    • Software: Playtech
    • Jurisdiction: Curaçao
    • UK Whitelisted Jurisdiction: No
    • Operator: Teller Processing Ltd
    • Currencies: EUR, GBP, USD
    • Languages: français

  • Payment Details

    Deposits and Withdrawals:
    Click2Pay, ClickandBuy, Diners, Moneybookers, myCitadel, Neteller, Visa, Visa Debit, Visa Electron, Wire Transfer
    Deposits only:
    1-Pay, EcoCard, EntroPay, InstaDebit, Maestro, MasterCard, Paysafecard, Solo, Ukash, UseMyBank, WebMoney
    Withdrawals only:
    Cheque
    Withdrawal limit:

    €/£/$5,000 per month. Progressive jackpot wins are included in this limit.

  • Contact Information

    • Phone:
      Canada: 1-866-463-9278
      International: 632-756-7848
    • Fax:
      Canada: 1-866-343-0705
      International: 632-756-7849
    • Email:
      support@sierrastarcasino.com

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