Rome Casino Review

The capital of the Roman empire was known for the wealth and extravagance born of conquest, where aristocrats flaunted the luxuries of the time. In this review we'll see if Rome Casino lives up to its name. Is it a sumptuous feast of earthly delights or just an oddly-themed online casino that plays like any other?

Unique "Top Game" software

Forgoing the usual choices of Microgaming, Playtech, RTG, Cryptologic, Rival and the like, Rome Casino uses software programmed by a company called Top Game. This means the casino provides a unique experience, even for jaded casino reviewers who thought they had seen it all! Rome Casino offers a fairly small selection of around 60 games covering Blackjack, Keno, Roulette, Video Poker, and slot machines. Top Game touts their software as the fastest to download on the internet today, and in our tests it anecdotally seemed quick to download, install and play. Overall the Top Game software provides an easy-to-use interface, and with good sound and video quality it offers a fun gaming experience.

One unique feature which we have not seen elsewhere is the ability to play multiple games at once, switching between them using a tabbed interface like most modern web browsers. An interesting technical ability it may be, but it seems more a solution looking for a problem. We were left wondering just why anyone would want to play like that - after all you're not often sitting waiting for something to happen when playing at an online casino. Regardless, the option is there if you want to use it.

Rome Casino was found to have a software error in June 2009 where the wild symbols were missing on a couple of their slot machines, making it impossible to win the top payout. The casino's software supplier Top Game pleaded "technical error" rather than malice and did indeed make restitution with the affected players, but regardless of the reason, it was still a very unprofessional situation.

Customer Support and Cashier options

Rome Casino's customer support team can be contacted 24/7 from inside the casino software via a convenient live chat function, a toll free phone number, or email. Rome Casino accepts deposits and withdrawals via a reasonable range of banking methods including credit cards, wire transfers and e-wallets such as Neteller, Click2Pay and Moneybookers. Withdrawals take three to five days to process, which is not the slowest we have seen but pales in comparison to the immediate withdrawals offered by others. Our tests show that they do indeed pay after both a few days wait, and usually a one time identity verification process.

You should be aware though that there is also a £/€/$2,500 maximum withdrawal each week - progressives included - so if you're lucky enough hit a jackpot you may have to be very patient. This kind of policy is frankly not good enough.

Overall, Rome Casino offers little new or exciting to the world of online casinos. The withdrawal limitations outlined above, controversy over missing wild symbols on their slot machines, and the relative paucity of game choices make all add up to a fairly mediocre offering.