| Bwin Casino |
Went rogue when electing to institute their Bewinners affiliate program, retroactively cutting the commissions that they were contractually obligated to pay to their affiliate marketers. This move was estimated to have saved them hundreds of thousands of dollars in ongoing commissions, at the cost of any and all trust that the company possessed from the player and affiliate community. |
| Casino 1x2 |
Failed to pay players when it ran out of money, yet still remained open to unsuspecting new players. Unsurprising when you consider it is "licensed" in Belize, meaning no player protection or accountability. |
Casino Vega World Wide Vegas |
Claimed to be approved by the "Internet Gaming Commission" - a fake organisation set up to confuse people who may have heard of the Interactive Gaming Council. Regularly finds excuses to avoid paying players, citing terms and conditions that do not exist. We have also added World Wide Vegas Casino to this entry after the customer support inadvertently referred to themselves "Casino Vega" in a chat session with us, suggesting the two are related. |
| CasinoWebScripts Casinos |
Incredibly cheap PHP based casino software that allows the operator to cheat by setting a deterministic chance of winning for players with separate settings for real and fun play mode. Also allows the operator to "bank" a certain percentage of every bet so that it cannot be won back by players. The blackjack game at VIP Golden Club has exhibited extreme bugginess resulting in an impossibility of winning. See related forum thread: Cheating casino software: Casino Web Scripts |
| Domain Holdings Ltd Casinos
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Domain Holdings (formerly Jazette Enterprises) runs a huge number of offshore sports betting sites mainly targeted at U.S. customers. Most of these sportsbooks also have a casino tacked on. There are numerous complaints from players regarding slow payment, non payment, and unresponsiveness of the customer support at these sportsbooks. We recommend players steer clear.
Also trading as: 24CaratSportsbook, 52Bet, A1Casino, ABCsportsbook, AllBetsPlacedHere, AllHorseRacing, AllProSportsbook, AllStar, AtHomeSportsbook, Belmont, BetInVegas, BetUSA, ClubVipCasino, Ebets, EZBets, FieldGoal, GlobalSportsNetwork, GoHorseBetting, GoSportsBet, Hollywood, HorseBetting, House-of-Gambling, InterChamps, JackPotPlusCasino, KingPin, Logans, MySportsbook, NYCsportsbook, Parier, PlaceMyBet, PlayByPlay, PlayItAgain, Racebook, RoyalFlush, SB28, ScoreOnSports, SportingParlor, Sports.com, Sportsbetting.com, Sportsbooks, SportsWager, SuperSportsbook, SuperUsaCasino, TakaraCasino, TheBestBet, WagerTonight, Win4Real |
First Grand Gaming Casinos
- African Palace Casino
- Indio Casino
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Playtech-powered African Palace Casino proudly publicised a South African winner of a huge Beach Life slots jackpot, but in reality they simply stopped paying the agreed instalments to the winner (paying in instalments is also poor practice in our opinion). When the player chased them up she was ignored and eventually rudely told she would not be getting another cent. The player took the case to the authorities and the media and current affairs television program Carte Blanche has taken up the story, without success. |
| Gambling Federation (CGTV Games)
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Software installed malware onto users' PCs and modified hosts file to block other casino domains.
Also trading as: 707 Casino, After Work Casino, All Poker Games, Amazing Video Poker, Casino 3X, Casino Alhambra, Casino Freedom, Casino Grande, Casino Italia, Casino Mel, Casino Poker Las Vegas, Go 4 Millions Casino, Golden Balls Casino, Golden Star Casino, It’s Las Vegas Baby Casino, Jeux de Cesar, K2 Casino, Lady Luck Online Casino, Lucky Gate Casino, Magic Vegas Casino, Major Slots, Max Slots Casino, Maximus Casino, Mickey’s Club Casino, Mr. Casino, Oceans Online Casino, Online Casino Fever, Pure Slots Casino, Rich Club Casino, Rockland Casino, Royal City Casino, Sizzling Slots, Slots Express Casino, Video Poker Saloon, Winners Goldmine. |
| Grand Duke Casino |
Aside from the launch of this casino being heralded with a barrage of spam, several players have complained about not being paid winnings made at Grand Duke Casino. The usual excuse used by the casino is unspecified "bonus abuse". However their terms and conditions are so ridiculous and contradictory that they have earned themselves a blacklisting for what we think is a deliberate attempt to trap players:
Further examples of irregular playing patterns also include, but are not limited to: ...
(iii) Wagering based on one specific slot machine, in order to significantly increase a bankroll, in relevance to the initial betting amount, and then switching to another game or request a withdrawal.
In order to be eligible for withdrawal, you must have winnings from multiple games, in which winnings from any single game cannot exceed 50% of the total amount of the withdrawal request.
So you're not allowed to switch games after a big win, but you can't win more than 50% of your withdrawal on a single game! What kind of drugs do you need to be on to even think this sort of thing up? |
| Golden Arch Casino |
Automatically gives players a $300 line of credit then deliberately obfuscates this by including it as part of the player's bankroll, making it possible to go into debt while playing there! From their terms:
"If your Balance is more than $300 you are playing with cash or bonus money. If your Balance is less than $300 you are using your credit line.
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| iButler Casino |
First, this mismanaged casino employed someone to register here and spam our forums by pretending to be a player praising the greatness of this previously unknown casino. A quick search revealed that this person had posted the exact same message on countless other websites.
Then it became apparent that the game symbols for one of the games at this casino - "Rich Horrific" - were ripped off from the Rival game Scary Rich.
So we have an incredibly stupid casino name - check. Spammers - check. Content thieves - check. Who would want to trust this casino with their money? |
iGaming Software (aka FutureBet)
- Big Daddys Casino
- Doms Casino
- Empire Casino
- RioParty Casino
- US Star Casino
- + a whole host more (see right)
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Software supplier FutureBet ran a scam where its licensees, players, and affiliates were never paid a cent. Avoid any casino or poker room hosting software from FutureBet or iGaming Networks.
Other known FutureBet sites: 300 Chips, Ace City, Amco Poker, Average Joe Poker, Beach House Poker, Don Poker, Down Home Poker, Dukes Palace, Jack Daddys Poker, Lucky River Poker, Maya Gaming, Open Table Poker, Podium Poker, Poker Syndicate, Poker Dealer, Poker Eon, Poker Poka, Pokers DNA, Poker Souls, Star Online Gaming, Stinky Fish Poker, Texas Holdem Room, The Golden Vegas, The Poker Club, Touch Stone Gaming, Vegas 24, Want My Poker, Xtreme Bluff |
| Guru Play Casino |
There are persistent complaints from members of the casino's affiliate program about unpaid commissions. In addition the owners of this casino are also responsible for a Playtech operation named Grand Duke Casino that is found elsewhere on this page, and is now (thankfully) out of business. There is a strong chance that this casino is in financial distress so we recommend that players avoid the risk to their money that entails. |
| Luck3 Casino and Poker |
Luck3 Poker was ejected from the Cake poker network in June 2010 after player balances vanished and staff complained of not being paid for several months. At the same time, the Luck3 Casino continued to operate - if you have money in the casino we advise you to withdraw it while you still can. |
| Lucky 18 Casino |
A badly run RTG casino with a reputation for refusing to pay players. The owners of Lucky 18 were arrested in Israel in 2009 and charged with offering an illegal gambling site to Israeli residents; the charges were later dropped. The site was closed in early 2011 but now appears to be operating again. Avoid. |
| Lucky Ace Casino and Poker |
Upon opening, it launching an aggressive marketing campaign along with a couple of enticing bonuses, then promptly denied payment of thousands in winnings to its first legitimate customers citing "bonus abuse". Lucky Ace was also caught displaying a fake eCOGRA accreditation on its website. |
| Morriyen N.V. Casinos
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This group of Top Game casinos have never been far from controversy. Rome Casino was caught cheating players by not including a wild symbol necessary to win a jackpot on some of their games. Fair play though - they did step up and made restitution to affected players eventually. But a close perusal of their terms and conditions should send you running for the hills. Currently if you deposit less than $250 then you are limited to winning a maximum of 10x your deposit, irrespective of whether you claim a bonus or win a progressive jackpot. The withdrawals are capped at very low monthly rate and to cap it all off they have "15-18 day authorisation period" for all withdrawals. Why would anyone want to play under these rules? |
| Onnea Trading Ltd Casinos
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These RTG powered casinos have a reputation for non payment of winnings, emailing players bonus offers which they then refuse to honour, and a bunch of ridiculous terms and conditions designed to limit their exposure to large wins (see reviews for further details). For example:
6. ... Any player who utilizes a deposit Bonus with a deposit will be subject to a maximum withdrawal amount of no more than $5,000.
14. Any winnings generated on other non-tournament games that were directly funded from a tournament win will be restricted to a maximum of $1,000 cash out.
20. All blackjack games have maximum single cash out value of $2,500.
Limits, limits, limits, seizure clauses, penalties etc. That sort of thing screams that they do not have much money to back up the casino. Stay away! |
| Playsafe Holding AS Casinos / Poker
| Players frequently complain about either not being paid at all, or suffering lengthy withdrawal delays from all the properties owned by this Norwegian group.
Playsafe Holding also owns the following poker sites: ActionPoker, PayNoRake, PokerinCanada, TigerGaming. |
| Rushmore Group Casinos
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A formerly good group of RTG casinos that have gradually been run into the ground over the past 2 years. Payments started being delayed leaving players waiting months to receive their withdrawals in tiny instalments. As of November 2012 the casinos appear to have been either shut down without warning or rendered inoperable. Even if they do reopen we advise players against depositing at these casinos as recent history has demonstrated that the operators are neither professional nor trustworthy. |
Sunny Group Casinos
- Mapau Casino
- Casino Fortune
- Goldgate Casino
- Miami Beach Casino
- Mapau Bingo
- Poker Show
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Blacklisted due to frequent player complaints regarding extremely slow payment and even non-payment of legitimate winnings. |
| Top Game Casinos |
First up there was Rome Casino and the case of the disappearing wild symbols. We gave the benefit of the doubt as Top Game stepped up and made restitution to affected players. But then we had a player approach us after being stalled on payment of around $2500 in winnings for several weeks by Rich Casino (see forum thread: Rich Casino - anyone paid?). Our initial attempts to contact the casino, its customer support and its management on behalf of the player were ignored, until we were able to track down an email address of an actual employee there via industry contacts. The casino did thankfully pay the player in the end, but not without a lot of hassle and a grudging admittance that there were "more valuable players in the withdrawal queue". The complaints keep coming in from other players.
Other relevant forum threads: Royal Kings Casino - Top Game - wont pay withdrawal
Most of these casinos are run out of Costa Rica, which provides you as a player with absolutely no protection should anything go wrong. They all have very small weekly withdrawal limits too. In addition, we seem to always end up speaking to the same one or two people when contacting various different Top Game casinos. Our suspicion is that a large number of these casinos are run by the same people.
There is one exception to this blank blacklisting, and that is the group of casinos own by Thoughtlinks Ltd of Cyprus (Box24 Casino, Black Diamond Casino, and Spartan Slots). This group has demonstrated the ability to operate a casino responsibly for a couple of years. We recommend players do not play at any other Top Game casino, as we have little confidence in the ethics, payment processing, or financial stability of the casino owners.
The ever-growing list of TopGame casinos includes: 21 Dukes, 50 States Casino, 7Reels, 7Spins, Aztec Casino, Black Lights Casino, Casino Crystal, Casino Moons, Casino Stars, Casino States, DiamondVIP Casino, Diceland Casino, Gold Vegas Casino, Mayflower Casino, Mona Casino, Money Casino, Planet 23 Casino, Rialto Casino, Rich Casino, Rome Casino, Royal Kings Casino, Silver Bets Casino, Thebes Casino, us.blackjack.com, Winward Casino, Vegas Casino 21, Yes We Can Casino. |
| Wager21 Casinos
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Games are deliberately set to be looser while in "free play" mode in order to trick potential customers into depositing after winning. Their T&Cs admit this:
Do the Free games payout the same as real games?
Our Free Games are programmed for FUN and give higher payouts.
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| WHG International Casinos
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In addition to numerous player complaints about slow or denied payments, Joyland Casino stole almost $2 million from a progressive jackpot winner, and after acquiring the rogue operation the subsequent owner William Hill still refuses to pay.
Marketing arm Affiliates United (formerly cPays) has been caught sponsoring spamming campaigns, and stealing affiliate commissions.
In all truth your chances of being ripped off by William Hill are quite low, however we know for a fact that the same staff who have run the other dodgy casinos in this group for years are still employed after the William Hill takeover so we recommend players steer clear of this group entirely. |
| Wild Jungle Casino |
Spam, spam, spam, and more wonderful spam is all we have seen from the owners of this Playtech casino. Employing a bunch of persistent spammers to bombard various internet forums including ours with poorly written promotional messages is not a smart way to run a casino business. Their trust level is somewhere near zero. Avoid. |
Winward Group Casinos
- 21 Dukes Casino
- 7 Reels Casino
- 7 Spins Casino
- Casino Moons
- Loco Jungle Casino
- Rich Casino
- Slots Village Casino
- Thebes Casino
- Winward Casino
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This group of casinos has the most insane set of terms and conditions that players must agree to that we have ever seen. Some gems include requiring all deposits to be subject to bonus wagering requirements even if a bonus was not claimed, disallowing withdrawals to customers who have not made at least three deposits first, and limiting withdrawals to $500 per month for the first 6 months after a player signs up. These rules are no doubt designed to make it as difficult and painful as possible for winners to make a withdrawal.
In addition these are all crappy Costa Rican based TopGame casinos, meaning that there is absolutely no protection for players who run afoul of the Byzantine terms and conditions. |