Rogue online casinos, blacklist and warnings
As a general rule, we try to avoid even including casinos on this site if they are not up to scratch. However we value the disclosure of information over ignoring a problem in the hope that it will go away - so we don't just ignore the bad apples in the online gambling industry, we tell you who they are and why. That makes this page one of the most valuable on our site. It may not win you anything but it may just save you a whole lot of time, heartache and money.
Occasionally casinos have a software problem, or turn bad, or go under. Then there are the casinos that are outright scams, have cheating software, or disappear overnight. The casinos listed below should all be regarded as rogue casinos for the reasons stated. You can read further information for those we have reviewed by clicking the casino name.
If you are going to bookmark one page on this site, make it this one and please check it before you play at a casino - no matter who recommends it to you. It is far better to be safe than sorry after the event.
Rogue Casinos: the worst of the worst
|Casino / Group||Reason and further information|
|Virtual Casino Group|
This group of casinos has a long and consistent history of non payment of winnings, deliberately slow withdrawal processing, repeated bogus requests for proof of ID to stall on payments, and poor customer service. The owner of this group was convicted and jailed for conspiracy and mail fraud in the United States in 1997.
They are based in Costa Rica, and are completely unregulated which means that there is no player protection or recourse for you as a player if there is a problem. See reviews for further information and comments from players who have been burnt by these guys. The short of it is do not deposit your money at these casinos!
They also run the following bingo sites: 123Bingo, Bingo Avatar, Bingo Knights, BingoFlash, Break The Bank Bingo, Melina Bingo
|Ace Revenue Casinos|
This is a group of rebranded Crystal Palace Group casinos, which are believed to have been acquired by the above-mentioned Virtual Casino Group after the death of former owner Warren Cloud.
Also based in Costa Rica - so no player protection or recourse if there is a problem. See Silver Oak Casino review for further information.
Slot Madness was acquired by this group in June 2010.
|Curgam Malta Group|
Upon launching Mighty Slots in late 2008, this RTG group mercilessly reamed player inboxes with a repeated spam campaign. Where they obtained the players' email addresses we can only speculate. Their standard of business ethics continued into the operation of the casino, where they frequently ignored valid withdrawal requests, outright refusing to pay players.
This scam group is still in operation today. Players beware!
|Erpefa Management Ltd Casinos
Found to be recruiting "black-hat" webmasters to advertise their casino soon after launching in 2008. Subsequently players' inboxes were flooded with spam, malware, and more spam, most likely after these crooks purchased stolen databases of personal information from another casino.
There have been many complaints of players not being paid, having credit cards billed twice, and disgusting threats made to players who complain. Spammers, scammers, thieves, criminals .. call them what you like - just don't ever play there.
Related forum threads:
|Grand Prive Casinos|
This group of formerly decent casinos encountered financial difficulties and reneged on payments to affiliates and marketing contractors.
They also "traded down" software providers from premier (and most expensive) supplier Microgaming to unheard of at the time (and far cheaper) BetOnSoft. Cost cutting and failure to pay the bills is not something that you want to see in a business that is asking you to trust them with your money.
|Teller Processing casinos||Regularly refuses payments to players without explanation. Affiliate program Red Hot Revenue stopped paying commissions to marketing agents and affiliates without explanation. Likely to be in financial trouble.|
More blacklisted and rogue casinos
|Casino / Group||Reason and further information|
|Bwin Casino||Went rogue when electing to institute their Bewinners affiliate program, retroactively cutting the commissions that they were contractually obligated to pay to their affiliate marketers. This move was estimated to have saved them hundreds of thousands of dollars in ongoing commissions, at the cost of any and all trust that the company possessed from the player and affiliate community.|
|Casino 1x2||Failed to pay players when it ran out of money, yet still remained open to unsuspecting new players. Unsurprising when you consider it is "licensed" in Belize, meaning no player protection or accountability.|
World Wide Vegas
Claimed to be approved by the "Internet Gaming Commission" - a fake organisation set up to confuse people who may have heard of the Interactive Gaming Council. Regularly finds excuses to avoid paying players, citing terms and conditions that do not exist.
We have also added World Wide Vegas Casino to this entry after the customer support inadvertently referred to themselves "Casino Vega" in a chat session with us, suggesting the two are related.
Incredibly cheap PHP based casino software that allows the operator to cheat by setting a deterministic chance of winning for players with separate settings for real and fun play mode. Also allows the operator to "bank" a certain percentage of every bet so that it cannot be won back by players. The blackjack game at VIP Golden Club has exhibited extreme bugginess resulting in an impossibility of winning.
See related forum thread: Cheating casino software: Casino Web Scripts
|CR Ltd Group Casinos|
Blacklisted due to frequent player complaints regarding non payment, extremely slow payments, and some incredible answers from their support when quizzed about the delays. The icing on the cake was the threatening emails made by their management demanding that we remove anything bad said about their casinos from our site. Clearly these casinos cannot be trusted with your money.
|Crystal Palace Group
This was once a large group of RTG casinos owned by flamboyant South African operator Warren Cloud, aka Oliver Curran. These casinos were notorious for scamming players and refusing to pay winners. After Cloud's untimely death of a heart attack in 2008, most of the casinos in the group were either closed or sold and rebranded as part of the Ace Revenue group. However a couple remain in operation today and we advise you to steer well clear of them.
These are the former names of the now non-operational or rebranded casinos in this group: American Circus Casino, American Grand Casino, Americas Online Casino, Casino Peru, Cleopatras Casino, Crystal Palace Casino, Club Mardi Gras, Club Regal Casino, Golden Nile Casino, High Rollers Lounge, Jackpot Kings Casino, Lucky Coin Casino, Lucky Pyramid Casino, Powerbet, Royal Circus Casino, Vegas Frontier Casino, Vegas Riches Casino.
|Domain Holdings Ltd Casinos|
Domain Holdings (formerly Jazette Enterprises) runs a huge number of offshore sports betting sites mainly targeted at U.S. customers. Most of these sportsbooks also have a casino tacked on. There are numerous complaints from players regarding slow payment, non payment, and unresponsiveness of the customer support at these sportsbooks. We recommend players steer clear.
Also trading as: 24CaratSportsbook, 52Bet, A1Casino, ABCsportsbook, AllBetsPlacedHere, AllHorseRacing, AllProSportsbook, AllStar, AtHomeSportsbook, Belmont, BetInVegas, BetUSA, ClubVipCasino, Ebets, EZBets, FieldGoal, GlobalSportsNetwork, GoHorseBetting, GoSportsBet, Hollywood, HorseBetting, House-of-Gambling, InterChamps, JackPotPlusCasino, KingPin, Logans, MySportsbook, NYCsportsbook, Parier, PlaceMyBet, PlayByPlay, PlayItAgain, Racebook, RoyalFlush, SB28, ScoreOnSports, SportingParlor, Sports.com, Sportsbetting.com, Sportsbooks, SportsWager, SuperSportsbook, SuperUsaCasino, TakaraCasino, TheBestBet, WagerTonight, Win4Real
|El Dorado Palace Casino||Some bright spark decided to write a term into the T&Cs at this casino that allows them to confiscate the winnings from any player that submits a withdrawal for a partial part of their balance and then continues to play with the remaining balance. And then in a moment of what we can only describe as customer-hostile lunacy, they actually decided to enforce the said term. Unbelievable. Throw in several complaints of confiscation of winnings, slow payments, and attempts to spam our forum here and it all adds up to one thing: blacklist.|
|Rand Logic Gaming Casinos||Playtech-powered African Palace Casino proudly publicised a South African winner of a huge Beach Life slots jackpot, but in reality they simply stopped paying the agreed instalments to the winner. When the player chased them up she was ignored and eventually rudely told she would not be getting another cent. The player took the case to the authorities and the media and current affairs television program Carte Blanche has taken up the story, without success. African Palace and Indio Casinos were supposedly sold by owners First Grand Gaming to the owners of Grand Reef Casino, Rand Logic Gaming, in 2011. However our investigations lead us to believe that both companies are controlled by the same person.|
|Gambling Federation (CGTV Games)|
Software installed malware onto users' PCs and modified hosts file to block other casino domains.
Also trading as: 707 Casino, After Work Casino, All Poker Games, Amazing Video Poker, Casino 3X, Casino Alhambra, Casino Freedom, Casino Grande, Casino Italia, Casino Mel, Casino Poker Las Vegas, Go 4 Millions Casino, Golden Balls Casino, Golden Star Casino, It’s Las Vegas Baby Casino, Jeux de Cesar, K2 Casino, Lady Luck Online Casino, Lucky Gate Casino, Magic Vegas Casino, Major Slots, Max Slots Casino, Maximus Casino, Mickey’s Club Casino, Mr. Casino, Oceans Online Casino, Online Casino Fever, Pure Slots Casino, Rich Club Casino, Rockland Casino, Royal City Casino, Sizzling Slots, Slots Express Casino, Video Poker Saloon, Winners Goldmine.
|Grand Duke Casino|
Aside from the launch of this casino being heralded with a barrage of spam, several players have complained about not being paid winnings made at Grand Duke Casino. The usual excuse used by the casino is unspecified "bonus abuse". However their terms and conditions are so ridiculous and contradictory that they have earned themselves a blacklisting for what we think is a deliberate attempt to trap players:
So you're not allowed to switch games after a big win, but you can't win more than 50% of your withdrawal on a single game! What kind of drugs do you need to be on to even think this sort of thing up?
|Golden Arch Casino|
Automatically gives players a $300 line of credit then deliberately obfuscates this by including it as part of the player's bankroll, making it possible to go into debt while playing there! From their terms:
|Guru Play Casino||There are persistent complaints from members of the casino's affiliate program about unpaid commissions. In addition the owners of this casino are also responsible for a Playtech operation named Grand Duke Casino that is found elsewhere on this page, and is now (thankfully) out of business. There is a strong chance that this casino is in financial distress so we recommend that players avoid the risk to their money that entails.|
First, this mismanaged casino employed someone to register here and spam our forums by pretending to be a player praising the greatness of this previously unknown casino. A quick search revealed that this person had posted the exact same message on countless other websites.
Then it became apparent that the game symbols for one of the games at this casino - "Rich Horrific" - were ripped off from the Rival game Scary Rich.
So we have an incredibly stupid casino name - check. Spammers - check. Content thieves - check. Who would want to trust this casino with their money?
|iGaming Software (aka FutureBet)
Software supplier FutureBet ran a scam where its licensees, players, and affiliates were never paid a cent. Avoid any casino or poker room hosting software from FutureBet or iGaming Networks.
Other known FutureBet sites: 300 Chips, Ace City, Amco Poker, Average Joe Poker, Beach House Poker, Don Poker, Down Home Poker, Dukes Palace, Jack Daddys Poker, Lucky River Poker, Maya Gaming, Open Table Poker, Podium Poker, Poker Syndicate, Poker Dealer, Poker Eon, Poker Poka, Pokers DNA, Poker Souls, Star Online Gaming, Stinky Fish Poker, Texas Holdem Room, The Golden Vegas, The Poker Club, Touch Stone Gaming, Vegas 24, Want My Poker, Xtreme Bluff
|Lock Casino||Hurt by a payment processor seizure of funds in mid 2010 that left it unable to pay players in a timely manner. These days withdrawals are slow and infrequent and poker players are now trying to trade their balances on the site for as little as 33 cents on the dollar. Meanwhile the CEO sponsors expensive trips to Portuguese castles for poker pros sponsored by the site. This site looks more and more like a ponzi scheme that will come crashing down sooner or later. Avoid.|
|Luck3 Casino and Poker||Luck3 Poker was ejected from the Cake poker network in June 2010 after player balances vanished and staff complained of not being paid for several months. At the same time, the Luck3 Casino continued to operate - if you have money in the casino we advise you to withdraw it while you still can.|
|Lucky 18 Casino||A badly run RTG casino with a reputation for refusing to pay players. The owners of Lucky 18 were arrested in Israel in 2009 and charged with offering an illegal gambling site to Israeli residents; the charges were later dropped. The site was closed in early 2011 but now appears to be operating again. Avoid.|
|Lucky Ace Casino and Poker||Upon opening, it launching an aggressive marketing campaign along with a couple of enticing bonuses, then promptly denied payment of thousands in winnings to its first legitimate customers citing "bonus abuse". Lucky Ace was also caught displaying a fake eCOGRA accreditation on its website.|
|Milore Limited / RevenueJet Casinos|
Pretty much the same story as Netad Management casinos, just below. This RTG group has operated for several years, specialising in accepting American players, and then taking too long to pay their winnings. In more recent times though, they have implemented ridiculous security procedures that can leave players unable to withdraw from their accounts for months, and in some cases they have stopped paying them altogether. It should therefore come as no surprise that we believe that both groups ultimately share the same ownership. Avoid these casinos.
|Netad Management / Affactive Casinos|
Netad Management is an Israeli operator that runs a variety of casinos on different software platforms including RTG, Rival, and TopGame, aimed predominantly at American players. They have always been known as ones to pay players slowly in small increments as low as $500 a fortnight, and as such we have rated them poorly in our reviews. However our recent experience in mediating a dispute between a player who won over $6000 at Grand Macao Casino has left us with even more severe concerns about this group. Stalling a player for an incredible 90 business days to do "security verification" is bad enough, but even worse is the casino manager supposedly "looking after" the player by offering to pay only $500 and adding a bonus to their remaining balance in the casino. This is rogue behaviour no matter how you look at it. As such we recommend players give this entire group a wide berth as we have little confidence that you will be paid should you have a sizeable win.
|Onnea Trading Ltd Casinos|
These RTG powered casinos have a reputation for non payment of winnings, emailing players bonus offers which they then refuse to honour, and a bunch of ridiculous terms and conditions designed to limit their exposure to large wins (see reviews for further details). For example:
Limits, limits, limits, seizure clauses, penalties etc. That sort of thing screams that they do not have much money to back up the casino. Stay away!
|Playsafe Holding AS Casinos / Poker|
Players frequently complain about either not being paid at all, or suffering lengthy withdrawal delays from all the properties owned by this Norwegian group.
Playsafe Holding also owns the following poker sites: ActionPoker, PayNoRake, PokerinCanada, TigerGaming.
|Rushmore Group Casinos|
A formerly good group of RTG casinos that have gradually been run into the ground over the past 2 years. Payments started being delayed leaving players waiting months to receive their withdrawals in tiny instalments. As of November 2012 the casinos appear to have been either shut down without warning or rendered inoperable. Even if they do reopen we advise players against depositing at these casinos as recent history has demonstrated that the operators are neither professional nor trustworthy.
|Sunny Group Casinos
Blacklisted due to frequent player complaints regarding extremely slow payment and even non-payment of legitimate winnings.
|Top Game Casinos|
First up there was Rome Casino and the case of the disappearing wild symbols. We gave the benefit of the doubt as Top Game stepped up and made restitution to affected players.
But then we had a player approach us after being stalled on payment of around $2500 in winnings for several weeks by Rich Casino (see forum thread: Rich Casino - anyone paid?). Our initial attempts to contact the casino, its customer support and its management on behalf of the player were ignored, until we were able to track down an email address of an actual employee there via industry contacts. The casino did thankfully pay the player in the end, but not without a lot of hassle and a grudging admittance that there were "more valuable players in the withdrawal queue". The complaints keep coming in from other players.
Other relevant forum threads: Royal Kings Casino - Top Game - wont pay withdrawal
Most of these casinos are run out of Costa Rica, which provides you as a player with absolutely no protection should anything go wrong. They all have very small weekly withdrawal limits too. In addition, we seem to always end up speaking to the same one or two people when contacting various different Top Game casinos. Our suspicion is that a large number of these casinos are run by the same people.
There is one exception to this blank blacklisting, and that is the group of casinos own by Thoughtlinks Ltd of Cyprus (Box24 Casino, Black Diamond Casino, and Spartan Slots). This group has demonstrated the ability to operate a casino responsibly for a couple of years. We recommend players do not play at any other Top Game casino, as we have little confidence in the ethics, payment processing, or financial stability of the casino owners.
The ever-growing list of TopGame casinos includes: 21 Dukes, 50 States Casino, 7Reels, 7Spins, Aztec Casino, Black Lights Casino, Casino Crystal, Casino Moons, Casino Stars, Casino States, DiamondVIP Casino, Diceland Casino, Gold Vegas Casino, Mayflower Casino, Mona Casino, Money Casino, Planet 23 Casino, Rialto Casino, Rich Casino, Rome Casino, Royal Kings Casino, Silver Bets Casino, Thebes Casino, us.blackjack.com, Winward Casino, Vegas Casino 21, Yes We Can Casino.
|TVMUK Ltd Casinos|
The operators of this group of Rival Gaming casinos have never been far from controversy, seeing as they are the same people who ran the now thankfully defunct Rome Casino group of TopGame casinos. You might recall that Rome Casino was caught cheating players by not including a wild symbol necessary to win a jackpot on some of their games. In addition the group was accused of launching DDOS attacks against its competition and is currently involved in a legal dispute with TopGame over the alleged theft of millions of dollars.
But wait, that's not all! A close perusal of their terms and conditions should send you running for the hills. Currently if you deposit less than $250 then you are limited to winning a maximum of 10x your deposit, irrespective of whether you claim a bonus or win a progressive jackpot. The withdrawals are capped at very low monthly rate and to cap it all off they have a laughable "15-18 day authorisation period" for all withdrawals. Why would anyone want to play under these rules at a casino owned by a management with such a chequered history?
Games are deliberately set to be looser while in "free play" mode in order to trick potential customers into depositing after winning. Their T&Cs admit this:
|WHG International Casinos|
In addition to numerous player complaints about slow or denied payments, Joyland Casino stole almost $2 million from a progressive jackpot winner, and after acquiring the rogue operation the subsequent owner William Hill still refuses to pay.
Marketing arm Affiliates United (formerly cPays) has been caught sponsoring spamming campaigns, and stealing affiliate commissions.
In all truth your chances of being ripped off by William Hill are quite low, however we know for a fact that the same staff who have run the other dodgy casinos in this group for years are still employed after the William Hill takeover so we recommend players steer clear of this group entirely.
|Wild Jungle Casino|
Spam, spam, spam, and more wonderful spam is all we have seen from the owners of this Playtech casino. Employing a bunch of persistent spammers to bombard various internet forums including ours with poorly written promotional messages is not a smart way to run a casino business. Their trust level is somewhere near zero. Avoid.
|Winward Group Casinos
This group of casinos has the most insane set of terms and conditions that players must agree to that we have ever seen. Some gems include requiring all deposits to be subject to bonus wagering requirements even if a bonus was not claimed, disallowing withdrawals to customers who have not made at least three deposits first, and limiting withdrawals to $500 per month for the first 6 months after a player signs up. These rules are no doubt designed to make it as difficult and painful as possible for winners to make a withdrawal.
In addition these are all crappy Costa Rican based TopGame casinos, meaning that there is absolutely no protection for players who run afoul of the Byzantine terms and conditions.