Platinum Play Casino Review

Platinum Play Casino is an online casino established in 2003 using games created by Microgaming and Quickfire. It is operated by Fortune Lounge Group and is registered under the jurisdiction of Malta. Last updated: August 21, 2011.

usPlatinum Play Casino does not accept players from the United States.

4.5

Casino Listings rating: Great

Platinum Play Casino Bonus Offers

    • Free Play Maximum Win: $100 €100 £100
    • Minimum Deposit: $20 €20 £20
    • Other Information:
      • Minimum wagers of £/€/$1500 required before transferring free play winnings to real account.
    • Allowed Games & Wagering Requirements:
      • 100% (30xB) → Parlour Games, Slots
      • 20% (150xB) → Casino War, Table Poker
      • 10% (300xB) → Baccarat, Craps, Roulette (American), Roulette (European), Sic Bo, Video Poker
      • 2% (1500xB) → Blackjack
    • Code: PP100FREE
    • Minimum Deposit: $20 €20 £20
    • Other Information:
      • All players, whether you win or lose on 1500 Free Bets, will be able to take up the 100% up to €200 Deposit Match Bonus
    • Allowed Games & Wagering Requirements:
      • 100% (30xB) → Parlour Games, Slots
      • 20% (150xB) → Casino War, Table Poker
      • 10% (300xB) → Baccarat, Craps, Roulette (American), Roulette (European), Sic Bo, Video Poker
      • 2% (1500xB) → Blackjack
      • Allowed Games & Wagering Requirements:
        • 100% (30xB) → Keno, Parlour Games, Slots
        • 20% (150xB) → Casino War, Table Poker
        • 10% (300xB) → Baccarat, Craps, Roulette (American), Roulette (European), Sic Bo, Video Poker
        • 2% (1500xB) → Blackjack
        • Allowed Games & Wagering Requirements:
          • 100% (30xB) → Keno, Parlour Games, Slots
          • 20% (150xB) → Casino War, Table Poker
          • 10% (300xB) → Baccarat, Craps, Roulette (American), Roulette (European), Sic Bo, Video Poker
          • 2% (1500xB) → Blackjack

        Review of Platinum Play Casino

        Shooting for a level above the "gold" metaphor so often pursued by online casinos, Platinum Play aims to provide players an experience that is even better than you may be hoping for, better than what gold can offer you. Platinum Play is operated by Fortune Lounge, a leader in online gambling brands and is therefore a member of the Fortune Lounge Players Club. It is licensed by the Kahnawake Gaming Commission and also bears the eCOGRA Safe and Fair seal, a sign that you can expect fair gameplay with properly randomised results.

        Software and Games

        Platinum Play was one of the first few online casinos to use Microgaming as its software provider. Microgaming is known for the quality of software and games they produce. Not only are these games eye candy for many, they are also amazingly easy to play and control. If you are a beginner, the software will work to your advantage.

        There are over 300 games available to play at Platinum Play. Slots games dominate the games collection, accounting for the bulk of the portfolio. Aside from slots, there also video poker, table and card games variations. The design of each game is sophisticated, as the element platinum characterizes.

        As part of the Microgaming jackpot network, Platinum Play has access to the largest jackpots available online including the world's largest progressive jackpot - the Mega Moolah slot - that recently paid out of $6 million in one sweet hit.

        Bonuses and Promotions

        Platinum Play offers new and regular players alike a variety of bonus options. Most new players should check out the free play offer which gives you a chance to not only check out the casino without ponying up a cent, but also win yourself a healthy bonus on your first deposit. Apart from that, the casino offers comp points, slots and blackjack tournaments, and individually tailored bonuses to regular players.

        Customer Support and Service

        Twenty four hour support is what Platinum Play guarantees you. Their ever-ready and helpful customer support professionals will answer your queries and suggestions through email and telephone. This service is available internationally and in fact there are toll free phone numbers for over 20 countries currently available.

        Platinum Play Casino Jackpots

        These are the current progressive jackpots at Platinum Play Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

        Mega Moolah Mega $1,036,751 €1,036,751 £1,036,751
        Major Millions $409,014 €409,014 £409,014
        Roulette Royale $307,681 €307,681 £307,681
        King Cashalot $289,052 €289,052 £289,052
        Treasure Nile $100,846 €100,846 £100,846
        Triple Sevens Blackjack $95,093 €95,093 £95,093
        Cyberstud Poker $88,887 €88,887 £88,887
        Tunzamunni $66,846 €66,846 £66,846
        Poker Ride $66,204 €66,204 £66,204
        Jackpot Deuces $42,953 €42,953 £42,953
        Fruit Fiesta $34,303 €34,303 £34,303
        SupaJax $26,926 €26,926 £26,926
        Cash Splash $26,306 €26,306 £26,306
        LotsaLoot $25,733 €25,733 £25,733
        Mega Moolah Major $24,587 €24,587 £24,587
        Wow Pot $8,222 €8,222 £8,222

        Platinum Play Casino Tournaments

        TournamentStartsEndsPrize PoolEntry
        $100 '3hr' Extender

        Slot game, varies

        Open
        1
        1h 42m
        6174
        $100$3
        $3k Survivor 'Q1'

        Slot game, varies

        Open
        1
        12h 42m
        45774
        $360Free
        $2k '3-Day' Survivor

        Slot game, varies

        Open
        1
        15h 37m
        56274
        $2$8
        $1k 'All Day' Reloader

        Slot game, varies

        Open
        1
        15h 42m
        56574
        $1$5
        $1k Survivor 'Q1'

        Slot game, varies

        Open
        1
        2d 12h
        218574
        $120Free
        $10k Weekend Whopper

        Slot game, varies

        Open
        1
        2d 15h
        229374
        $10$15
        $2k Survivor 'Q1'

        Slot game, varies

        42m 54s
        2574
        4d 12h
        391374
        $240Free
        $100 '3hr' Reloader

        Slot game, varies

        1h 42m
        6174
        4h 42m
        16974
        $100$3
        $200 Survivor

        Slot game, varies

        9h 42m
        34974
        10h 5m
        36354
        $200$9
        $300 '5hr' One Shot

        Slot game, varies

        11h 42m
        42174
        16h 42m
        60174
        $300$10
        $300 Survivor

        Slot game, varies

        12h 42m
        45774
        13h 5m
        47154
        $300$12
        $400 Survivor

        Slot game, varies

        14h 12m
        51174
        14h 35m
        52554
        $400$15
        $50 Survivor

        Elimination Blackjack

        15h 42m
        56574
        16h 5m
        57954
        $50$2
        ACCUMULATOR 'Q1'

        Slot game, varies

        15h 42m
        56574
        4d 15h
        402174
        $100Free
        $1k '3-Day' Survivor

        Slot game, varies

        2d 15h
        229674
        5d 15h
        488274
        $1$4
        $500 BlackJack Attack Final

        Elimination Blackjack

        6d 11h
        558774
        -
        0
        $500$5
        THE ACCUMULATOR

        Slot game, varies

        7d 15h
        661374
        5w 2d
        3253374
        $500Free
        Tried this casino?
        Rate it here →
        Average: 3.1 (18 votes)
        12 replies • Last post

        Comments

        starion
        NewbieNewbie
        Joined: 12 Jun 2012
        Posts: 4
        Thanks given: 0
        Thanks received: 2
        12 June 2012 - 10:55pm (#1)

        I suggest people AVOID Platinum Play. I have been playing there for a year, and while the payouts were initially OK, in the last 6 months clearly something has changed. I deposit in lots of maybe 50, 100,200 - around that amount, and NEVER make any wins. I have been monitoring it recently and can tell you that I can spin maybe 200-300 spins and never get free games or winnings. I can post a list of my deposits here perhaps for people to see. AVOID.

        2 members gave thanks for this useful post: morat, CL-Ed

        morat
        NewbieNewbie
        Joined: 30 Jun 2012
        Posts: 1
        Thanks given: 1
        Thanks received: 1
        30 June 2012 - 8:09pm (#2)

        Platinum Play Casino is nothing but a big scam , they have the same games as the other casinos like " Ruby Fortune " but the payout is so bad .. i have been playing with platinum play for over 2 months now and I lost so much money without even hitting a good bonus round 2 times .

        think about it this was , in order for you to hit a $500 bonus you need = Deposit at least $2000 and bet at least $3 .

        Please , keep your money in your pocket and stay away from this casino .

        PLUS , THE CUSTOMER SERVICE IS VERY BAD ... THEY IGNORE YOU ALL THE TIME YOU WILL HAVE TO WAIT HOURS FOR THEM TO FIX AN ISSUE .

        My name is Morat and i am from Canada .

        1 member gave thanks for this useful post: CL-Ed

        CL-Ed
        StaffStaff
        CL-Ed's picture
        Joined: 7 Sep 2007
        Posts: 3564
        Thanks given: 560
        Thanks received: 637
        30 June 2012 - 10:39pm (#3)

        Hi starion and Morat. Thanks for sharing your experience at Platinum Play.

        Platinum Play uses Microgaming software which has the exact same odds of payout across all casinos that use the software. Individual casinos cannot control or alter the payout rates of the games. If you click the eCOGRA logo up above in the right column of this review you can see the published payout rate statistics from Platinum Play month by month over several years.

        You're the victim of bad luck, which happens all the time in gambling. If you don't like the payouts there, you should avoid all Microgaming casinos altogether as the games are identical.

        Always play it safe! Consult our list of rogue casinos and warnings before depositing.
        Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

        bookers
        NewbieNewbie
        Joined: 8 Sep 2012
        Posts: 1
        Thanks given: 0
        Thanks received: 1
        8 September 2012 - 7:33am (#4)

        Platinum Play Payouts are few and far between and when you have a collect and want to withdraw it takes five days for them to prosess it then it take the time for the cheque to arrive. The customer service people are ok but some of them either dont know they are talking about or they just want to get you off the phone. i spoke to one of the customer service team leaders (Jason) and he didnt want to listen and kept talking over the top of me. The email service is hopeless the dont even make the effort to reply to emails. I suggest people AVOID Platinum Play

        1 member gave thanks for this useful post: CL-Ed

        Gamblingboy01895
        NewbieNewbie
        Joined: 7 Jan 2013
        Posts: 2
        Thanks given: 0
        Thanks received: 0
        7 January 2013 - 11:13pm (#5)

        AVOID AVOID AVOID if you occasionally win like myself you won't be able to get your money back!
        They let me make deposits for thousands on there website and when I won some back they closed my account ! Had to email them and ask why and they said they need photos of my cards back and front, passport , bills and photos of me!! I sent all the info but the account is still locked a week on, they are asking for evidence of old cards and more and more obscure things, since looking into it I have seen in not the only person to be tricked by them. It's on going but I'm considering taking it a lot further if nothing is done by the end of the week.

        noctipaulo
        Bronze PlayerBronze Player
        noctipaulo's picture
        Joined: 14 Mar 2012
        Posts: 215
        Thanks given: 25
        Thanks received: 37
        8 January 2013 - 1:05am (#6)

        It's a Fortune Lounge casino. 7Sultans, RoyalVegas, etc... all a big crap!!! They have some wierd bonus terms. If your balance is 0.1 and the 0.1 is bonus money, when you deposit, you will have to meet the bonus playthrough from the previous deposit.. A big hail to the stupidity.

        1 member gave thanks for this useful post: CL-Ed

        Gamblingboy01895
        NewbieNewbie
        Joined: 7 Jan 2013
        Posts: 2
        Thanks given: 0
        Thanks received: 0
        8 January 2013 - 11:26pm (#7)

        AVOID AVOID AVOID if you occasionally win like myself you won't be able to get your money back!
        They let me make deposits for thousands on there website and when I won some back they closed my account ! Had to email them and ask why and they said they need photos of my cards back and front, passport , bills and photos of me!! I sent all the info but the account is still locked a week on, they are asking for evidence of old cards and more and more obscure things, since looking into it I have seen in not the only person to be tricked by them. It's on going but I'm considering taking it a lot further if nothing is done by the end of the week.
        ALL THE SAME RIP OFF COMPANY:
        PLATINUM PLAY. ROYAL VEGAS. 7 SULTANS. VEGAS PALMS. VEGAS TOWERS. DESERT DOLLAR.

        cristian94
        NewbieNewbie
        Joined: 11 Jan 2013
        Posts: 1
        Thanks given: 0
        Thanks received: 0
        11 January 2013 - 3:05pm (#8)

        don play at this group of casino fortune lounge!!!yu lose your money and your time!!!y win at this casino y send the documents and they lock my account!!!read all the forums before you make a deposit at a casino because you will surprise to win and will not be paid!!!!Close this CASINOS THAT QUITE REACH stole our

        starion
        NewbieNewbie
        Joined: 12 Jun 2012
        Posts: 4
        Thanks given: 0
        Thanks received: 2
        19 March 2013 - 7:25am (#9)

        DO NOT play at this casino. There are no payouts. The return is zero. DO NOT play!

        starion
        NewbieNewbie
        Joined: 12 Jun 2012
        Posts: 4
        Thanks given: 0
        Thanks received: 2
        10 April 2013 - 11:39am (#10)

        Thank you CL-Ed. The consistent message about Platinum Play is that it does not pay. I am now keeping screen shots of the total wager and total spins of this casino to prove this. e.g. They have a new game "piggy Fortunes" and tonight I wagered over $500 and over 250 spins without hitting the game feature of ever have more in the bankroll than I started with.

        I have spent thousands of dollars on this site over 5 years to prove the site is a scam.

        I am writing this review in the hope I will save someone's hard earned money if they read this site before playing at Platinum Play.

        starion
        NewbieNewbie
        Joined: 12 Jun 2012
        Posts: 4
        Thanks given: 0
        Thanks received: 2
        10 April 2013 - 11:40am (#11)

        I am not a victim of "bad luck" I am victim of a site which does not pay out as others have also stated.

        CL-Ed
        StaffStaff
        CL-Ed's picture
        Joined: 7 Sep 2007
        Posts: 3564
        Thanks given: 560
        Thanks received: 637
        23 April 2013 - 7:09am (#12)

        Starion, I understand that you don't like this casino and that is fine, you're entitled to your opinion and you're free to express it here. As I stated before I don't believe that they are cheating you as I know for a fact that they cannot control the outcomes of their games, the same as all other Microgaming casinos. I have played there many times myself (winning some and losing some of course) and never had a problem.

        What I don't understand is that you first posted here on June 13, 2012, complaining that you thought they were ripping you off, and now here we are a year later and you're saying you recently played there and you still think they are ripping you off. If I thought that a casino was not giving me a fair game, I would stop playing there. Try a different casino and maybe your luck will change - this one is clearly not good for your blood pressure!

        Gamblingboy01895 and christian94's posts are more concerning as they insinuate that the casino is deliberately stalling on the ID verification process and/or locking accounts without good reason. Without knowing any further detail than what has been posted here I can't draw any conclusions. If there is anyone thinks that they have had their account wrongly locked then please get in contact with me via PM or posting here and I can try to assist you by contacting the management there on your behalf.

        Always play it safe! Consult our list of rogue casinos and warnings before depositing.
        Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

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