Palace of Chance Casino Review

Palace of Chance Casino is an online casino using software created by Real Time Gaming. It is operated by Virtual Casino Group and is registered under the jurisdiction of Costa Rica.

USA Ok

Yes

Our rating: Very Bad

1
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Palace of Chance Casino Bonus Offers

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No Deposit: $50

  • Type: Non-cashable
  • Code: Palace50
  • Other Information:
    • Maximum cash-out $100.
  • Wagering Requirements:
    • 20xB ~ Caribbean Poker, Keno, Pai Gow Poker, Parlor Games, Poker Games, Red Dog, Slots, Video Poker
    • 40xB ~ Blackjack, Blackjack (Other)
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Sign Up: 200% to $500

  • Type: Cashable
  • Code: NEWPOC500
  • Minimum Deposit: $25
  • Other Information:
    • Maximum cash out is 10x deposit.
  • Wagering Requirements:
    • 45xB ~ Baccarat, Casino War, Craps, Keno, Poker Games, Sic Bo, Slots
    • 90xB ~ Blackjack, Blackjack (Other), Video Poker
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Sign Up: 100% to $999

  • Type: Non-cashable
  • Code: NEWPOC999
  • Minimum Deposit: $25
  • Wagering Requirements:
    • 60xB ~ Caribbean Poker, Keno, Pai Gow Poker, Parlor Games, Poker Games, Red Dog, Slots
    • 120xB ~ Blackjack, Blackjack (Other), Video Poker

Palace of Chance Casino is another in the group owned by the famed Costa Rican based Virtual Casino Group. As is the case with every other casino in this Real Time Gaming powered group, you're likely to find the bonus offers almost too good to resist, that is until you find out about the medieval-speed withdrawal process, and strict enforcement of a lengthy list of confusing terms and conditions.

Palace of Chance Game Options

Palace of Chance Casino has around 80 games available for play in either "fun mode" or real money play. The casino uses the Real Time Gaming software platform, offering good quality graphics, sound, and user interaction. Palace of Chance offers a good sized collection of traditional casino games including five variations of blackjack, baccarat, caribbean stud poker, craps, roulette, three card poker among others. Palace of Chance also offers multiple video poker variants, keno, and over 40 distinct slot machines including three and five reel, progressive and non-progressive games. In short there are more than enough games on offer here to pique your curiosity.

Warning - late payments, terms and conditions abusers

You might have heard of Palace of Chance Casino due to the no deposit free chips they offer. Well so has every scammer, cheater and multi-accounter online. The end result is that should you win on one of these free chips, you can expect to be thoroughly vetted and to wait a long time to receive your winnings. They do pay eventually should you have met each and every condition placed on these deals (which is the only reason why we have not outright blacklisted them) but be aware that if you have violated any of their terms in the slightest way, you can expect to have your winnings voided. This could include something as mundane as using two free chip codes in a row without depositing in between, even though they emailed you the free chip code themselves.

Sure, go ahead and try out the software for a bit of fun using a free chip code, but when it comes time to deposit your money, you can do a lot better at other Real Time Gaming casinos with the same set of games such as Club USA, Slots Plus, Play United, or iNetBet.

Customer Support Options

Palace of Chance offers customer support via email, phone, and most conveniently live text chat. However the live support tends to be unhelpful and discourteous at times, perhaps jaded by the number of "free chip abusers" they deal with on a daily basis.

Deposits and Withdrawals

Banking options at Palace of Chance Casino are limited in comparison to most other online casinos. You can deposit via Visa, Mastercard, Neteller and Click2Pay, and you can add wire transfer and cashier's cheque to that list when making a withdrawal.

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Comments

zuga
» Jan 8 2008, 11:27am
zuga's picture

All i have to say about this casino is POOR customer support. Few days ago, i was tring to find T&C for some free nd bonus code. So i contacted their online chat, only to be diconnected. At 1st i tought it was some conection problem. So i contacted them again, only to be told that im not alowed to play for real money at their casino. My response was that i already knew my country is blacklisted, but that im reviewing that bonus code. So i asked nicely for the T&C again. No answer what so ever was given to me. And when i think better that diconnecting problem i had was actually their doing.... very unprofessional if you ask me.. :((