Paf Casino Review

Paf Casino is an online casino established in 1999 that runs on a multi-software platform offering games from a variety of suppliers. It is operated by Ålands Penningautomatförening and is registered under the jurisdictions of Åland Islands and Sweden. Last Updated: October 11, 2023.

usPaf Casino does not accept players from the United States.

4.5

Our rating: Great

9

usPaf Casino does not accept players from the United States.

We recommend the following casinos instead:

Review of Paf Casino

Paf is a public gaming company that was formed in the 1960s and is licensed and regulated in the Åland Islands, an archipelago region of Finland. Paf is an acronym that shortens the full name of the company - Åland Penningautomatförening - and unsurprisingly they prefer to be known as "Play Among Friends" to English speakers. An interesting characteristic of Paf is that since the company was created for public benefit, all profits made by the company are donated to charitable causes or used for public benefit in Åland, Finland.

Software and games at Paf

Paf Casino features high quality instant-play games from Net Entertainment and they even have a number of their own unique games that have been developed in-house. Every game is Flash-based and can be played inside your browser without needing to download and install any additional software. Some of the highlights include Net Entertainment favourites such as Robin Hood: Shifting Riches, Boom Brothers, Mega Fortune, Jack Hammer and Dragon Island, along with unique games such as Cash and Carry, Beach Volley, and Lasse Åbergs Sällskapsresor - which will be instantly familiar to fans of cult Swedish cinema yet completely baffling to the rest of us. It is fair to say that the Net Entertainment games are far more impressive than the proprietary ones though.

There are a large number of games that feature progressive jackpots at Paf. At the time of writing this review, Paf boasts the world record for the largest online casino jackpot win ever, a staggering €17.8 million Mega Fortune win in January 2013. In addition it also has the largest ever Arabian Nights jackpot winner of all the Net Entertainment casinos at a shade over €8.6 million, along with other major jackpot winners such as €6.9m and €5.3m wins on Mega Fortune. Apart from those stratospheric jackpots, there are also several 6 figure jackpots on offer including the Wonder jackpot, Cash and Carry, and Gold Rush, plus a load of other smaller jackpots on various slot machines and table games.

Committed to responsible gambling

Paf takes a commendable approach to ensuring its customers gamble responsibly. They provide a variety of tools that players may use to track and limit their gambling activities. These include setting a monetary limit, a time tracker to record how long you spend gambling, and the ability to freeze a certain category of games from being played on your account, or even the entire account itself. What is more, Paf even has an insurance scheme that will pay for treatment for some customers diagnosed with gambling addiction. This sort of innovation and commitment to paying responsible gambling more than just lip service gets a big thumbs up from us at Casino Listings.

Banking and customer service

Customer support at Paf is available via email and telephone, but unfortunately not via live text chat. The support crew is open from 8am to 11pm GMT, so if your query falls outside their hours of operation you will have to wait until the next day to get a reply.

Deposits into your Paf account can be performed using credit cards, bank transfers, Neteller and Moneybookers. Withdrawals are processed twice per day, and you can expect to have your money back into your account within 2 days, or even quicker if you have an e-wallet or bank account in Finland. Our test withdrawal was handled quickly and efficiently in under 48 hours.

Paf is an outstanding option for playing casino games online. The website is neat and well organised and the game selection is great. We really like fact that the profits of the casino go towards charity, and the tools available for players to set their limits in advance, along with the help provided to players who may have a gambling problem. We highly recommend Paf as a safe and well run online casino to play at.

Paf Casino Jackpots

These are the current progressive jackpots at Paf Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

27 replies • Last post

Comments

lvblck
Forum AngelForum Angel
Location: The North
Joined: 6 Apr 2016
Posts: 3878
Thanks given: 343
Thanks received: 1134
Rated this casino
16 January 2022 - 4:12pm
#1

Paf casino was one of the first casinos I ever joined, which was several years ago. I can definitely say that at the time I really enjoyed them, their game selection and customer support was always great. Also over the years I made several withdrawals and all of them were processed in a timely manner and not once I experienced any delays. That being said, I think they are still a good online casino, but I've stopped playing there. Why? The answer is really simple. First of all, once I moved, I was no longer able to play there since they didn't allow players from my new country. But aside from that, I had already lost interest because their bonus offers aren't exciting and their game selection is ok, but at other casinos I have better selection of games to choose from. That being said, if you're able to play there, I believe they're a casino you can trust as I didn't have any issues. But they've really limited the amount of countries that can play there, so if that's your case- it's not a big loss as other casinos offer more bonuses and the same or even better game selection.

CL-Ed

eeCasinoplayer
NewbieNewbie
Joined: 27 Dec 2014
Posts: 3
Thanks received: 3
Rated this casino
19 May 2018 - 1:56pm
#2

Few years ago it was definately one of the best online casino to play slots! But now it almost unreal to win there! I think its because stupid restrictions, many countries are now not allowed to play there. less players - less money in circulation, respectively, and win chances less. In my case at all it is impossible. Last two month playing, almost each day, deposited around 1500 euro and have no return! 9 from 10 times does not raise above the deposit amount! Its very sad that paf became shitty online casino! But there is still few online casinos over internet that i know, which is much better than paf! In order for online casinos to become normal again, it is necessary to remove all restrictions by countries. Why should someone decide where people can play and where not? This is at least unfair! It would be cool if everyone stopped playing online slots until they do everything as before!

CL-Ed

zaLambino
True PlayerTrue Player
Lambino's picture
Location: SA
Joined: 14 Apr 2015
Posts: 784
Thanks given: 382
Thanks received: 718
Rated this casino
19 May 2018 - 11:37am
#3

I used to really enjoy playing and being a member of Paf Casino but round about last year this time they suddenly restricted South Africans from playing at the casino , without warning South African IP's were restricted from accessing the website, Its a loss as its a great casino offering all the latest games from all the leading gaming providers , excellent promotions for casino as well as Bingo with some prizes including travel packages along with prize money this casino is very unique compared to its competitors and promotes the play with with friends motto making the whole experience enjoyable and fun as it should be

CL - klaw

idEljuno
Silver PlayerSilver Player
Eljuno's picture
Location: Indonesia
Joined: 22 Feb 2018
Posts: 390
Thanks given: 602
Thanks received: 281
Rated this casino
19 May 2018 - 4:05am
#4

Paf casino is a very good casino online site and very responsibel, they are classified as the most experienced casino operating in the online world, because they have been long enough to provide services for slots and other players, although today many new online casino sites but I think quite difficult to equalize the achievements or even compete with paf casino, I've played there and enjoy every service they provide, quite sad because I now can not play there anymore because there is a policy change in the service of those who make me can no longer play in there, and it became one that was quite regrettable when we were restricted,

I had a nice moment there when I was in pretty good shape, at that time I made a $ 20 deposit and I made a bet on some favorite games, I got a trifle victory, quite surprising when I realized that my money had gone up to $ 320, and when the consciousness of reason has come I am better off withdrawing because it is a pretty good result from a small deposit, and I often do it afterwards, sometimes it works but something fails,

Paf casino runs a variety of games from various top-class providers, as well as many progressive jackpot games that are very familiar with slot game fans, account verification is very easy and fast, also withdrawal, I consider all perfect.

CL - klaw

idbossulo
Gold PlayerGold Player
bossulo's picture
Location: JAVA
Joined: 7 Oct 2017
Posts: 738
Thanks given: 570
Thanks received: 445
Rated this casino
16 February 2018 - 10:29am
#5

Paf casino is a good choice in the past, but it has changed since they banned players from my country, It's disappointing how I often win and get very lucky on their site but receive a notification that they no longer allow players from my country to made deposit . Just grumble in my heart and cashout rest of my fund in my account.
I can not say they are bad sites, they are Very good casino but not for me.

CL - klaw

nzMattl
Card SharkCard Shark
Mattl's picture
Location: New Zealand
Joined: 1 Oct 2012
Posts: 103
Thanks given: 20
Thanks received: 94
Rated this casino
3 May 2016 - 2:25pm
#6

Hi Ed,

Just a quick update of above post. After research of the official Finnish FSA 'KYC' policies and rules (25 Feb 2016) it does state that a government issued drivers license is a recognized form of identification but it is up to the individual service provider if this is an acceptable form of identification.

So in other words they (Paf Casino) will pick and choose which ID they will approve and reject perfectly suitable documents at their choice. So just beware before playing here and have EVERY form of ID/bank/utility documents ready! 🤢

Actually happy i didn't join Ed. Signed up at Videoslots.com instead and have totally enjoy it!! Great and many bonuses and Battle of Slots for competitions too 😎

2 CL-Ed, CL - klaw

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10400
Thanks given: 6286
Thanks received: 5350
21 April 2016 - 12:30am
#7

That is very disappointing because they are a very good casino.

Quote:

Drivers license is a proof of once driving skills not a persons Identity.

Say what? What on earth is that dude smoking? They accepted my Australian drivers license when I verified my identity a few years ago.

The only positive I can see is that you didn't waste your time depositing and playing then run into this nonsense when you try to withdraw.

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

nzMattl
Card SharkCard Shark
Mattl's picture
Location: New Zealand
Joined: 1 Oct 2012
Posts: 103
Thanks given: 20
Thanks received: 94
Rated this casino
14 April 2016 - 9:13am
#8

Tried to join this casino 2 days ago. As soon as I joined this casino before I could deposit I was asked for photo ID on the deposit page. Thought that's ok so sent my New Zealand photo drivers license to [email protected] as stated. So 2 hours later I got a reply that they don't accept a NZ drivers license as ID!
Never had my NZ license refused at a casino before so i asked what other form of ID i could use. After a few emails back and forth trying to explain that this is one of the top forms of id in my country and most countries that I know of. A passport is the top form of ID in New Zealand with a photo drivers license a close second. All other forms of ID is based off these 2 forms of ID as proof of identity to apply.

Quote:

Dear Customer,

Thank you for your input.

As we did mentioned earlier we can not accept driver license as an official ID document. Drivers license is a proof of once driving skills not a persons Identity.
We are sorry that we can not offer you any other solution to identify your self and be our active customer.

Best regards,
Paf
Consumer Safety

A NZ license is a government issued ID not just proof you can drive!!

So the only other ID accepted here is a passport! I have never owned or used a passport before so in short I would have to pay $180 and wait 10+ days before my application for a passport will be considered. This is totally out of the question.
I was also told that its NEW Finnish laws have been strengthened on "KYC" conditions. Then a longish email about legislation and general gaming rules(even though it's very specific). They just pretty much say "tough luck" either passport as ID only or no account!!!!!!

Quote:

Dear Customer,

Thank you for your input.

We are sorry to say that the only legal identification from New Zealand is passports.

Best regards,

Paf
Consumer Safety

Total cop-out. Bad service. Not willing to work with there customers. Would hate anyone to run into any other problems here as they WILL throw the dictionary of rules and regulations at you to hide behind!!!

0.5 out of 5
The 0.5 only because they live on earth! 😈

eeCasinoplayer
NewbieNewbie
Joined: 27 Dec 2014
Posts: 3
Thanks received: 3
Rated this casino
15 December 2015 - 4:02am
#9

Two years ago, I registered an account at Paf Casino. Since then, I've played in many online casinos, with Net Entertainment software, because it is the best online slot provider in Europe - my opinion. Now I can say with confidence that Paf Casino is a really good place to gamble. They do not have reload deposit bonuses each week, like other casinos, but have many different competitions what customers can join for free, they have a slot tournaments and second time i received 20€ bonus to the casino account on my birthday. In Paf you can play three kinds of slot platform (Netent, Quickfire and Paf slots, yes, they have own slots that you wouldn't find anywhere else). Fast withdrawals, but only on work days and you can be sure, that in this casino, game will be fair and safe!!!

CL - klaw

nlnelsnik
Bronze PlayerBronze Player
nelsnik's picture
Location: Netherlands
Joined: 16 Aug 2015
Posts: 259
Thanks given: 5
Thanks received: 233
Rated this casino
9 September 2015 - 10:02am
#10

Paf Casino,
Never ever saw or tried them before, but i like to deposit on new casino's because when you are out of money lot of times you receive free spins or other nice stuff.
paf casino has a big designed casino, with different sections, and big amount of games! well known and also some unknown games for me, but everything was very easy to find on there website!
i made 2 deposits, only one 1 deposit i had luck! and cashed out, they didn't asked for documents so that was cool, but process of withdrawal took longer then expected more then 10 hours, it's still not slow but i thought it would go faster! i also like there tournaments, it's a great way of receiving more rewards or free stuff! support wasn't always very fast with responding, but in a fair time so no complaint's about that. these time's i don't receive much free spins or so, mostly a deposit is needed, or you have to enter tournaments for this. but after all i'm pretty satisfied with paf casino;)

CL-Ed

nldakraam1
GamblerGambler
dakraam1's picture
Location: groningen
Joined: 3 Jan 2015
Posts: 83
Thanks given: 19
Thanks received: 31
Rated this casino
3 June 2015 - 2:37am
#11

fake casino many bonusses are not avaible for my counrty and the site working to slow the support i dont want talk with

grmrocharon
Gold PlayerGold Player
Joined: 9 Jun 2014
Posts: 534
Thanks given: 60
Thanks received: 434
Rated this casino
27 November 2014 - 8:13pm
#12

This casino is quite a not very much heard about and its appearance also does not make out the impression of a casino owning characteristics like these. However, I have noticed this casino title some time ago, and by very positive situation – its name was titled by many recent jackpot winners. This makes sense at all and for everyone! 🙂
I have registered to this casino and then let the account just lying, without even once depositing or doing anything there (there were no free offers available for non-depositors so nothing interesting when not going to deposit 🙂 ). Then now after long time when I decided to give it a chance I came back and noticed, that the casino have blocked my account (for security reasons, basically no reason - just „for fun“. So I was forced to send them my passport copy, done, 18 hours took to unblock me.
I deposited 10 and received 5 euro to play a tone weird slot machine 🙂 which, however, paid like hell and the 5 euros became 38 in ~5 spins! Great!
Then the bonus Money were transferred to balance playable from anywhere and that was the mistake – as I have become rich immediately, I have got greedy and set the stake on dead or alive on 1.80. That gives also the bonus game! Which however paid nothing. And the same was the remaining part of my gameplay here.

CL-Ed

skPeDrone
Card SharkCard Shark
PeDrone's picture
Location: Surovce
Joined: 7 Nov 2014
Posts: 126
Thanks received: 119
Rated this casino
18 November 2014 - 6:54pm
#13

PeDrone’s Paf Casino Review
Casino Software
This online casino using games created by NetEntertaiment, its proprietary software and also Parlay Entertainent. It is operated by the operator called "ÅlandsPenningautomatförening" group. For me the games variety is quite wide as the bonuses are unusual and overall "other" so it had at least one interesting thing right at the beginning which is positive.

Welcome bonus
100% bonus, match deposit. This is Welcome bonus? Yes, it is a bit unusual – its credited AFTER the wareging requirements are met. Almost never experienced a bonus like this and its at least very unusual Smile.

Deposits and withdrawals
There are many deposit and withdrawal options, I used Skrill as well as most of the time. 20$ got into … 20 Smile. I received not the bonus, as I have not finished the wager, what a shame Sad .
I have also not withdrawn any winnings from this casino 🙂.

Customer support
Live chat support service is NOT available! This casino knownby many jackpots awarding customers, don’t have live chat faciity – very negative fact at all!

Gameplay
I played some low variance games, I was forced to do it by my mood.
Starburst – 0.10-2.00/spin – took me most of my funds, then raised to few times x original amount, then picked another game
Magic Portals – not even one freespins, nor any goo win ,Shame, go.

Summary
I recomend the casino, it is quite a lot uncomon and unusual things over here. Realy worth trying for me!

CL - klaw

nlNumb48
Card SharkCard Shark
Joined: 30 Sep 2014
Posts: 192
Thanks given: 1
Thanks received: 189
Rated this casino
8 October 2014 - 2:53pm
#14

Paf casino is strong place, really strong. But without enough work done to be my favorite online casino. First thing that make me not very happy is that there is only netent slots. No, i am not saying that this is bad software or something, but what if i want to play microgaming for example? Correct, i will need to deposit in another casino. Not much like things like that. Also there is not very good bonuses, rare, and i get couple of offers when casino ask for 25 euros deposit to get 10 freespins on starburst slot. What a joke, i claimed this offer once, because thought that coin value will be at least 0.10 for this freespins, but no, my freespins was with 0.01 coin size, and it is just pay me less than 1 euro. What the point of such bonus offer i do not know. Have two withdrawals and both withdrawals was paid without documents request, just straight money in my account, this is of course very well, and also time to get paid was about 6 hours. Paf casino is not bad at all, but there is no any other popular softwares except netent, and there is not much good bonuses and promotions.

CL - klaw

kzAstanaKZ
Bronze PlayerBronze Player
AstanaKZ's picture
Location: near Astana, capital city
Joined: 18 Aug 2014
Posts: 257
Thanks received: 259
Rated this casino
18 August 2014 - 2:19pm
#15

Paf casino it is not that casino at which i played lot of times, but i think it is very popular online casino for players, because i read a lot of news about jackpot winners on this casino. Casino have only net entertainment software, and i am not sure if this really bad or no. So let's just see pluses for this casino.
+ Nice and friendly customer support in live chat. I did not test email customer support, but live chat was nice for me, but i tried it only once, asking about my withdrawal.
+ Nice and interesting bonuses, but take note that bonuses is post wagering, and it is will not add your instant money to play with.
+ Withdrawals. My withdrawal which was first and single from this casino takes 6 hours to my skrill account, without requsting me to pass KYC. I like when casinos act like this.
Now something about minuses of this casino:
-Lack selection of games. Casino have only netent and some their own slots, and i did not like this. I need at least microgaming also, and then it will be interesting for me.
- Post wagering requirements for all bonuses, same here, i am not a fan of such things.
Final mark:
Nothing special with this casino, but looks like it is lucky place to win jackpots.

CL - klaw

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks received: 303
Rated this casino
16 July 2014 - 5:43pm
#16

Paf casino it is very good casino with many games from different software providers but most important thing here is that casino have full selection of games from net entertainment starting from old games like blood suckers and ending like newest release and of course so popular jackpot games like mega fortune here is also presented. Bonuses and loyalty shemes at this casino is something unique and great and i have very good experience in case of bonuses in paf casino because casino almost daily send me something if not bonus there was freespins if no bonus or freespins they inform me about some kind of promotion so this is really great casino in case of bonuses. Games run without any problems and lags and loading fast and this is very important and good. Live chat working probably 24/7 or not i can not confirm this but like at many other net entertainment best casinos agents here very good and well trained. Casino verify account only after about my 4 or 5 payout request and it was really fast within few hours. All my payouts was processed within about few hours i never wait more than 1 day. This is very good and fair casino.

CL - klaw

bypohgo
Bronze PlayerBronze Player
Location: Minsk
Joined: 11 Mar 2014
Posts: 214
Thanks given: 11
Thanks received: 34
Rated this casino
12 March 2014 - 7:26am
#17

Hi, i hope you will enjoy my review of paf casino. This casino powered by net entertainment, and for me this is always a fun to play netent games, so one day i decide to give a shot to them. Everything was fine, except that my country can not get welcome bonus on this casino, but for me this is ok, this give me freedom of my playing style, i can make any bets i want, withdraw when i want, or play any game that i want, even roullete and blackjack. I made there couple of deposits, and had few nice withdrawals, i must admit i had nice luck with netent , and i am big up with their software, i wonder if i manage to had such nice runs on other softwares... Anyway, paf casino is absolutely safe and cool casino, which provides to player excellent service and a lot of nice things. And even playing without any bonuses does not made me sad, i like this casino!
Support: Email support verify my account in 1 hour. Super!
Withdrawals: All wd were paid within 6 hour, one more reason to play at paf casino.
Software: net entertainment software, which i love to play even every day, still not boring!

bybelaff
True PlayerTrue Player
Location: Belarus
Joined: 13 Feb 2012
Posts: 885
Thanks given: 231
Thanks received: 341
Rated this casino
4 January 2014 - 10:20am
#18

Hello. Paf casino have a netent games, and of course i can not miss them. But bad thing that after my deposit i understand that i did not eligible for first deposit bonus( its is only my fault and my problem, i am usually check terms and condition on this, but this time i was lazy and did not do it, so get what i deserve). Anyway, i was happy to try them, because as far as i know paf probably have the biggest amount of hitted jackpots across all netent casino, so of course i decide why not, and start playing jackpot games, it was unlucky, so i made another small deposit, and decide not play this jackpot games. You know, usually jackpot wins people from scandinavian countries, i am not from there, so i better did not touch this jackpots.
Support: Did not contact them at all, it was not needed, can say anything here.
Withdrawals: With verification my first and only withdrawal from paf casino tooks something like 10 hours. Very good.
Software: I played netent games, and did not have any single disconnect and error.
I give them 4 stars, because i judge across all netent casinos, and there some casinos better for me than paf casino. But 4 stars is also nice.

usluckywalker
Slots FanSlots Fan
luckywalker's picture
Joined: 25 Aug 2012
Posts: 1123
Thanks given: 73
Thanks received: 160
28 January 2013 - 3:34pm
#19

Wow if we Americans could be so fortunate....it would be such a wonderful thing!!!

grwwe
FreerollerFreeroller
Joined: 26 Jan 2013
Posts: 8
Thanks given: 2
Thanks received: 2
Rated this casino
28 January 2013 - 2:04pm
#20

Good experience there.My withdrawal via e-wallet took just some hours after my ID verification,which is a good sign for me.

CL-Ed

ptnoctipaulo
Bronze PlayerBronze Player
noctipaulo's picture
Joined: 14 Mar 2012
Posts: 230
Thanks given: 30
Thanks received: 61
31 December 2012 - 11:13am
#21

One of the most interesting thing you may find in Paf's casino are some unique jackpot slots. Paf also have a betting section to place sport bets. The whole website is very well organized and users friendly. I'm not a regular customer but i think its a nice place to be.

CL-Ed

nomrbingo83
Card SharkCard Shark
mrbingo83's picture
Joined: 8 Dec 2011
Posts: 161
Thanks given: 59
Thanks received: 43
Rated this casino
9 February 2012 - 8:11am
#22

I got a warm sweater from PAF today for helping em to be Reviewed by Casinolistings.com ! 🙂
Have also spoken to em about 24/h live customer support but at the moment they dont seem to think they need it. This is perhaps cus most of their customers are located within the same or almost the same timezone. However I really do think they will start with it if there is enough demands from players around the world. So when you open an account, remember to email em and point this wish out.
Paf is a really great option for playing safe and I dont speak well about em for any personal gains (well now Im actually wearing the thankyou sweater) but as I said. I Don't make any money from it! I do however belive in the power of all of us players out there around the globe. Today with social tools like FB and Twitter every Company that wants to handle our money and put em at risk should be most aware of the fact that one single angry and cheated player can take down the companys name in no time and cause em losses that have an effect!

CL-Ed

nomrbingo83
Card SharkCard Shark
mrbingo83's picture
Joined: 8 Dec 2011
Posts: 161
Thanks given: 59
Thanks received: 43
Rated this casino
24 January 2012 - 11:07pm
#23

So all you pep who chose to try this casino out. Do tell us about your own experience. But please also note that this casino won't give you huge bonuses to play with. They don't operate like that.. still I think it's better to always be able to cash out when ever you feel like doing so without any playthroug demands!

nomrbingo83
Card SharkCard Shark
mrbingo83's picture
Joined: 8 Dec 2011
Posts: 161
Thanks given: 59
Thanks received: 43
Rated this casino
24 January 2012 - 6:28am
#24

yeah well Ive sent em an email and told em that the International Casino player really wants these kind of things so that they would consider to start it up. Still have to remember, this is a really small operator.. (I actually used to live just 1mile from PAF office back in the days in Åland Islands, this was before they started the Online Games) and for me high payouts are more important that 24/7 live chat service. Good and Fast payouts is what most players wants and as long as a Casino lives up to these high set standards its more than enough for me to go back and play at regular basis. 🙂 Enjoy the games! 🙂

CL-Ed

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 10400
Thanks given: 6286
Thanks received: 5350
24 January 2012 - 6:18am
#25

Its a minor thing but enough to knock off half a star. We have very high standards - some would even call us picky! But in all seriousness, for someone experienced it won't matter as they rarely need to contact support. But when you have a quick question live chat is very handy, and it has become almost the industry standard. So its a little disappointing not to have the option. But no matter, we still think Paf is a fantastic place to play. I will certainly be going back there from time to time!

mrbingo83

Always play it safe! Consult our list of rogue casinos and warnings before depositing at a new casino.
Post in our forums to earn CLchips which can be used to buy real prizes in our CLchips shop.

nomrbingo83
Card SharkCard Shark
mrbingo83's picture
Joined: 8 Dec 2011
Posts: 161
Thanks given: 59
Thanks received: 43
Rated this casino
23 January 2012 - 6:49pm
#26

Customer service not available at all hours, and no live chat support 🙂

Yes this is actually true but its something that might change if they get even more international customers. When they started first the Online Casino was only for Nordic Customers, since then its has increased by the year. Notable is that Nordic laws about working conditions and salarys for the staff is considerbly higher than most other european/international salarys. This means that having customer service 24/7 even if great would perhaps mean that they would need to somewhat lower there payout percenteges. Personally I have always recived answer to any email within 24/hous of first contact and they normally also give you a ticket for further reference. So i Dont mind the system but do understand customers from other parts of the world. Thats why I would recomend that you take this question up with the Casino and remind them about the need for 24/7 service if they want to expand further on the International Market!

CL-Ed

nomrbingo83
Card SharkCard Shark
mrbingo83's picture
Joined: 8 Dec 2011
Posts: 161
Thanks given: 59
Thanks received: 43
Rated this casino
15 December 2011 - 9:21pm
#27

One of the very best around. Been with em for over 10 years and never had any problems. Fast payouts and great service. Easy to find persons behind the casino and Contact em. Information provided on website up-to-date and the even have something called Supportive Insurance – Treatment with cognitive behavioural therapy wich they provide to players from some certain nations who might have gamling problems. This I think is really one of a kind! ??

3 CL-Ed, tainnie, sprenos

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