Review of Lucky Red Casino
Lucky Red Casino is a brand new online casino under the management of World Online Gaming - the same team responsible for Club USA and the more recent Aladdin's Gold casinos. Both of those casinos have a track record of superior service and are counted amongst the best Real Time Gaming casinos in the world today.
Software and Games
Lucky Red casino is delivered via the Real Time Gaming software suite, which installs on Windows PCs. The casino is presented professionally and the games all feature excellent quality graphics and sounds. If you would prefer not to install any software or you use a Mac, Lucky Red has you covered with their "instant play" flash version of the casino which required no extra downloads or installation.
Lucky Red houses a wide range of over 70 slot machines, incorporating both the modern video slot and classic three-reel varieties. The slots are easy to play and offer bet sizes to suit both the high and low rollers. The casino naturally offers you access to the RTG network's progressive jackpot pool, with several million dollar plus jackpots on offer. At the lower end of the scale, Lucky Red also has its own "in-house" Real Series video slot jackpots which are generally paid in the range of 5 to 10 thousand dollars.
You need not pass up Lucky Red if slots aren't your thing. Aside from traditional casino favourites like Roulette (both European and American style), Craps, Baccarat, Blackjack, and Caribbean Stud, you'll also find Red Dog, Pai Gow Poker, Casino War, Let'em Ride, Tri Card Poker, Caribbean Hold'em, and Vegas 3-card Rummy.
Support and Banking
Customer support is offered instantly via live text chat, or alternatively via email which has a 24 hour turnaround time. This group is known for its solid customer service team and taking care of any issues their players may encounter. There are also toll free telephone and fax support numbers and even a snail mail address.
We expected good things from Lucky Red Casino given the impressive track record of its sister casinos, and as it turns out the expectations are well deserved. We can unreservedly recommend Lucky Red casino, especially for players from the USA who have more constrained choices these days.
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Comments
This casino does not pay i won 5215.00 on dec 25,2011. My account was verifed on Jan 2,2012 today is Jan 10,2012 still have not received the first nickel. i have attched a few of the excuse emails that have been exchanged back and forth. Does anyone know what gaming commision this casino needs to be reported to? This casino didnt have a problem taking my money when i deposited but they sure have every excuse in the world no that its time to pay. I would not deposit any money with this casino as it has turned into a nightmare and makes me never want to play online again with anyone.
Hello Kevin,
How are you?
I do apologise regarding the wait, the cashier have been extremely busy and there is a slight delay with the withdrawals being processed at the moment.
They are trying their best to get these approved as quickly as possible.
Hopefully this should be done by the end of the week for you.
If you are having any difficulties or require any assistance please do not hesitate to contact our friendly team, who is available 24/7.
Kind Regards
Natasha
Customer Support
Lucky Red Casino
"Entertaining the world"
Our Toll Free no: 1-866-513-0857
Hello Kevin,
How are you?
I do apologise regarding the wait, the cashier have been extremely busy and there is a slight delay with the withdrawals being processed at the moment.
They are trying their best to get these approved as quickly as possible.
Hopefully this should be done by the end of the week for you.
If you are having any difficulties or require any assistance please do not hesitate to contact our friendly team, who is available 24/7.
Kind Regards
Natasha
Customer Support
Lucky Red Casino
"Entertaining the world"
Thank you for contacting Customer support.
Just checking your account all your documents have been approved for you now.
So your withdrawal should be processed for you this week I do apologize for the delay but because of the festive season And bank holidays the cashier have not been in the office.
Please do not hesitate to contact us with any questions or queries.
Kind Regards
Julie
Customer Support
LuckyRed Casino
"Entertaining the world"
Our Toll Free no: 1-866-513-0857
Our Toll Free no: 1-866-513-0857
have u recieved any payments yet. i would be mad. i hate not having microgaming in us anymore. i played at captain cooks all the time and won over thirty grand and they paid me quickly. this casino is listed four stars and now iam scared to play. good luck to u. lisa
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