Lucky Creek Casino Review

Lucky Creek Casino is an online casino established in 2010 using games created by Saucify. It is operated by Genesys Technology Group and is registered under the jurisdiction of Curaçao. Last updated: January 18, 2013.

usLucky Creek Casino welcomes players from the United States.

7
3.5

rating: Good

Lucky Creek Casino Bonus Offers

  • Code: LCWODB1
  • Allowed Games & Wagering Requirements:
    • 100% (40xB) → Keno, Slots
    • 50% (80xB) → Roulette (American), Roulette (European), Table Poker
    • 25% (160xB) → Baccarat
    • 10% (400xB) → Video Poker
    • 5% (800xB) → Blackjack, Craps
  • Code: LCWODB2
  • Allowed Games & Wagering Requirements:
    • 100% (40xB) → Keno, Slots
    • 50% (80xB) → Roulette (American), Roulette (European), Table Poker
    • 25% (160xB) → Baccarat
    • 10% (400xB) → Video Poker
    • 5% (800xB) → Blackjack, Craps

Review of Lucky Creek Casino

When we first hit up Lucky Creek Casino we were surprised at what we saw. The casino draws heavily on a wild west theme, which made us originally think of the well known High Noon Casino. Delving deeper into the casino however, we found that Lucky Creek is a destination of its own, putting itself into a category that melds with its sister Genesys casinos but allows it to have its own brand. But does that translate to a good experience? Read on to find out.

Software and Games

Powered by BetOnSoft, Lucky Creek Casino has a specialized look and feel to it. From the moment you download the casino's software to the time you withdraw funds, the casino's software is fluid, nicely animated, and user friendly.


The software installed quickly and file updates were downloaded without hesitation, which is an improvement from what we saw at a few other casinos in Genesys' portfolio. We were able to register for an account in just about a minute, and were able to deposit funds without issue.


The gaming library at Lucky Creek is unique, and offers players access to a selection of games that fall under common labels. Every major casino themed game is found here including blackjack, poker, video poker, roulette, baccarat, craps, slot machines, keno, bingo, and even scratch cards.

While some games are undoubtedly more fun to play than others, one common thing you will see here is the work that went into making these games present themselves as smooth. Everything is crisply animated, and we did not notice the pause in reels that we see at many other casinos due to the software trying to catch up with the casino server (or vice versa).

If you decide to give this casino a go and are looking to play something, we recommend some of the many slots you will find there. Games are categorized by what features they offer in the menu (a nice touch), and offer a pretty high entertainment value to keep you spinning. Some of our favorite games at Lucky Creek were the snowboarding themed Frontside Spins and the fitting western themed Fistful of Dollars.


Banking and Customer Service

While not as strong as its software and library, Lucky Creek's banking is decent. Just like the other Genesys Group casinos, Lucky Creek offers limited options for deposit and withdrawal. Withdrawals are processed twice per week, on Monday and Thursdays, and all withdrawals are subject to a 48 hour hold before being released. So expect to wait a few days at least for your money if you withdrawals don't coincide with the casino's finance department schedule.

We are happy to report that we did not have any gaming issues at Lucky Creek, but did investigate the casino's customer service to see how it stood up. Looking into the issue of a bonus we engaged in an instant messaging session and were met promptly by a courteous worker who assisted us and got us back on our way. Thumbs up.

Summary

We are happy with what we experienced at Lucky Creek Casino, without being blown away. The great software and library of games kept us playing when lesser casinos would have already been uninstalled from our computers. While we wish that the casino had better banking options and a more frequent withdrawal schedule, the support service was good, and we recommend you give this place a chance if you are looking for something different.

Tried this casino?
Rate it here →
Average: 2.8 (7 votes)
4 replies • Last post

Comments

usconcerned customer
NewbieNewbie
Joined: 9 Jan 2013
Posts: 2
Thanks given: 0
Thanks received: 1
9 January 2013 - 11:44pm
#1

I continually wonder why online casino bust your Ba**s when you try to make a withdrawal. I actually won on a free bonus from Lucky Creek last week and they are giving me a BS run around trying to finalize this withdrawal and have the funds refunded to my credit card.

They are trying to put obstacles in front of me to frustrate me and have me go away, but i will not... if I do not receive my money by next week, I will hit every forum there is online to bust them down.

What experiences have you all had with lucky Creek and others. I have found that prior to the US crackdown on online casinos, the only reputable groups are Fortune lounge & Sands of the Carribean. While I have not played much the past 4-5 years due to this crackdown and bad luck, I came back and have had this bad experience with Lucky Creek.

Looking forward to hearing from you all on this casino.

auCL-Ed
StaffStaff
CL-Ed's picture
Location: Sydney
Joined: 7 Sep 2007
Posts: 4379
Thanks given: 961
Thanks received: 920
17 January 2013 - 5:12am
#2

I am looking into concerned customer's complaint here:
Lucky Creek Casino thieves

Always play it safe! Consult our list of rogue casinos and warnings before depositing.
Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

ushope777
Forum Angel
hope777's picture
Location: Minnesota USA
Joined: 1 Jan 2011
Posts: 11377
Thanks given: 624
Thanks received: 488
17 January 2013 - 6:36pm
#3

Here is another one I have never heard of that takes U.S. players. So many casinos, so little time. lol

I will wait to hear how the complaint pans out before I consider playing here, of course.

Hope777

Hope is a good thing, maybe the best of the things, and no good thing ever dies.
Shawshank Redemption

bgAleswin
Bronze PlayerBronze Player
Joined: 16 Jun 2014
Posts: 296
Thanks given: 0
Thanks received: 300
Rated this casino
20
24 June 2014 - 10:51pm
#4

I played at lucky creek casino only one time and after this i uninstall it because googled some complaints from players and decide to myself that it is not safe and honest online casino and i should not play here and spend my time on it. I deposit on this casino because want to try new slots for me and i find that this games from bet on soft is very bad. I play 5-6 slots and all of this slot award me features often but it was terrible because game was lag on my computer and i play it very slow and also games not pay anything good to me very low amounts of money that can not be compared with microgaming wins for example. I not test payouts from this casino or support how it works did their live chat good or did this safe and honest casino but based on players complaints and problems that this players have with this casino and also based how bad their software i think it is very very bad casino that can scam any player at any time so not trust it and not play there because some thing very bad can happen and you lost winnings and deposit. I not recommend to play this casino it is not safe and probably not honest.

1 member gave thanks for this useful post: CL - klaw

Post new comment

Earn 20 CLchips by posting a mini-review

Nothing beats feedback from other players about an online casino, be it good or bad. If you have experience with this casino then we would love to hear about it. We are currently awarding 20 CLchips for every qualifying mini-review.

Login using your social network account
Or log in with a Casino Listings account

Login or register to post comments

Registering for an account takes less than a minute and you will be brought right back here to comment afterwards.

Share this