Lucky Creek Casino is an online casino established in 2010 using games created by BetOnSoft. It is operated by Genesys Technology Group and is registered under the jurisdiction of Curaçao. Last updated: January 18, 2013.
When we first hit up Lucky Creek Casino we were surprised at what we saw. The casino draws heavily on a wild west theme, which made us originally think of the well known High Noon Casino. Delving deeper into the casino however, we found that Lucky Creek is a destination of its own, putting itself into a category that melds with its sister Genesys casinos but allows it to have its own brand. But does that translate to a good experience? Read on to find out.
Powered by BetOnSoft, Lucky Creek Casino has a specialized look and feel to it. From the moment you download the casino's software to the time you withdraw funds, the casino's software is fluid, nicely animated, and user friendly.
The software installed quickly and file updates were downloaded without hesitation, which is an improvement from what we saw at a few other casinos in Genesys' portfolio. We were able to register for an account in just about a minute, and were able to deposit funds without issue.
The gaming library at Lucky Creek is unique, and offers players access to a selection of games that fall under common labels. Every major casino themed game is found here including blackjack, poker, video poker, roulette, baccarat, craps, slot machines, keno, bingo, and even scratch cards.
While some games are undoubtedly more fun to play than others, one common thing you will see here is the work that went into making these games present themselves as smooth. Everything is crisply animated, and we did not notice the pause in reels that we see at many other casinos due to the software trying to catch up with the casino server (or vice versa).
If you decide to give this casino a go and are looking to play something, we recommend some of the many slots you will find there. Games are categorized by what features they offer in the menu (a nice touch), and offer a pretty high entertainment value to keep you spinning. Some of our favorite games at Lucky Creek were the snowboarding themed Frontside Spins and the fitting western themed Fistful of Dollars.
While not as strong as its software and library, Lucky Creek's banking is decent. Just like the other Genesys Group casinos, Lucky Creek offers limited options for deposit and withdrawal. Withdrawals are processed twice per week, on Monday and Thursdays, and all withdrawals are subject to a 48 hour hold before being released. So expect to wait a few days at least for your money if you withdrawals don't coincide with the casino's finance department schedule.
We are happy to report that we did not have any gaming issues at Lucky Creek, but did investigate the casino's customer service to see how it stood up. Looking into the issue of a bonus we engaged in an instant messaging session and were met promptly by a courteous worker who assisted us and got us back on our way. Thumbs up.
We are happy with what we experienced at Lucky Creek Casino, without being blown away. The great software and library of games kept us playing when lesser casinos would have already been uninstalled from our computers. While we wish that the casino had better banking options and a more frequent withdrawal schedule, the support service was good, and we recommend you give this place a chance if you are looking for something different.