Grand Reef Casino Review

CANNOT WIN AT GRAND REEF CASINO Have been playing weekly for 5 months and have not been able to make one single withdrawal as you cannot win, believe me, cannot win at Grand Reef Casino. Have been playing for years with Villento, Spin City and Captain Cook all of which I have won either a few hundred or few thousands. I decided to try Grand Reef, I checked out their games which are really different to the other casinos and fun to play but unlike the other casinos Grand Reef Casino takes your money really fast and NEVER EVER pays out. So Far I have lost THOUSANDS and won ZERO.

this casino make e slow Payment

Withdrawals may take a minimum of 7 days, which is unacceptable in our opinion

What method are you using danyorkys? When we tested our withdrawal was sent in under 2 days.

After corresponding with danyorkys and the casino, we have lowered our rating of the casino for the time being. Taking two weeks to pay a player using an e-wallet simply isn't fast enough - even if there were some unusual circumstance that needed checking and/or confirming first.

ok i read the above review sounds like a fun casino so i create an account and download casino.I click to download the first game in fun mode and a online operator says "Hello & welcome etc" i thought very nice touch to say hello and welcome a new member.The online operator then proceeded to force the chat window to stay continually open & harass me to make a deposit (this went on for 2 or 3 minutes).ok so i got rid of him/her and the first game finished downloading.I click auto play 10 games first spin i won $2 & i got spammed with windows telling me its my lucky day & do you want to make a real cash deposit ... every spin where i won $1.50 or more the same multiple windows.Tried a few games all the same took me about 5 minutes to spin a game 10 times.If this is the amount of pressure i feel in "Fun Play" im glad i didnt make a real cash deposit i'd be so stressed if i won and made a withdrawl.This casino's atmosphere stunk of desperation.Sad thing is i do gamble online & Grand Reef just lost a paying customer the game selection looked fantastic.Chill out guy's (Grand Reef) no need to pressure people to gamble ... run a fair ... good value..fun casino & people will come running.

In my experience the popup chat thing is common to a lot of casinos that use the Playtech software. It must be part of their sales technique or something. Usually you just close it and they leave you alone. I can see why you would find that annoying, I would find a creepy chat box of doom stalking me to be off-putting too!

Re the free games - pretty much all Playtech casinos do the same thing, its built into the software. We have a bunch of Playtech free games here in our games section and they even do it there, despite our attempts to find a version that doesn't.

if this is reference to Grand Reef this is wrong .... you should never log into a casino & before you have any software on your computer be asked for money & $100 they wanted i couldnt even spend it if i wanted too i had only the lobby on my computer.I played at 32 Red & Mr Greens i had fun i also spent $20 -$30 because my first deposit & im cheap (im not but it is first transaction and we must build trust) (these companies asked me for nothing)Most of your reviews are faithful & i had plenty fun.So Playtech you give 100,000 people free play software & a clever company would know we need 5% maybe 7% - 10% of people to play $20 - $50 + a few high rollers this adds up to a nice profit & i hope alot of happy customers.I watered down my opinion it was very bad about this casino(i spent $20 - $75 on 4 other casino's each but not Grand Reef).But you helped me find 32 RED and Mr Greens so i think 4 out of 5 reviews is pretty cool.

It's indeed very very slow!!! I won $3188 on the 18 November and after numerous emails requesting ID checks etc, they finally emailed me on the 23rd to let me know the withdrawal request has been submitted to their finance department and was told it would take 24-48 hours to process. But until today, I still have not received my withdrawal!!!

P.S. The withdrawal is supposed to go back to my credit card......

Hi CL-Ed, which payment method did you use for your withdrawal that Grand Reef had paid in under 2 days?!!!

It's not a bad online casino to me though (despite the slow payment) cuz I only spent $100 to win $3188!!! I'll give a thumb up for the winnings but a thumb down for the terribly slow payouts!!!

Our tests are almost always done using a Neteller or Moneybookers account. It should not really make a difference though - even though some payments may take longer to clear, the casino should be able to process them at the same speed.

We contacted the casino after danyorkys reported slow payment and they assured us it was a one off due to a problem with his specific situation, but this does not sound very good. I am going to get one of our testers to deposit some money in there again and see what happens.

Hang in there, and don't reverse your withdrawal.

Just letting you know our test withdrawal has been waiting for 3 days now...

Did you get your money dominican?

We received our withdrawal via Neteller on December 15. So it took 5 days total. Not great, and certainly not meeting their "within 48 hours" promise on their website. But on the other hand, we've seen a lot worse. We have emailed them again to see what is going on.

I have met with the owners of this casino personally recently, and they have assured me that the payment delays have been sorted out. Now I have heard the same story many times before so I am naturally cautious. We tried another test withdrawal (via an account that is not linked to us) and received the money in 3 days which is definitely an improvement. Please do not hesitate to let us know if you experience any further delays with this casino's payments.

well there not paying my withdrawel to me and its been 4 days they only want to pay me my 14000 thousand dollars owed to me in 2000 thousand dollar weekly payment not good enough!!! they are saying they are having trouble getting money from there international bank what can i do?