GoWild is a relatively new (late 2008) Microgaming powered online casino possessing a European license issued by the Lotteries and Gaming Authority of Malta. The casino features a slick, modern website which promises, among other things, "the fastest cashouts available on (the) web", 24/7 customer support, and a lucrative VIP club. We take a look inside to see if GoWild lives up to its extravagant claims.
GoWild Game selection
Featuring the Microgaming Viper software suite, GoWild has a massive selection of over 350 games to choose from. Slots dominate the list - in fact there are over 120 video slots including Microgaming favourites such as Tomb Raider, Avalon, and the Mega Moolah progressive. You are also spoilt for choice with classic style slots, table games, roulette, video poker, keno, parlor games and more. In short, there are more games here than you would probably ever want to play. You have a choice of downloading and installing the GoWild software, or you can even try an "instant play" flash version of the casino in your web browser.
Fastest Cashouts on the web?
GoWild has commendably emphasised a focus on paying player withdrawals as quickly as possible. Once you have verified your identification with the casino you may join their Fast Cash program which processes withdrawals within 6 to 24 hours. Now, if you have ever played at another casino where you have had an electronic withdrawal paid within the hour, you're probably questioning their "fastest payouts" claim right now. Nevertheless, credit where it is due - such speedy transaction processing should be the norm at online casinos, where too often it is the exception rather than the rule. However, one caveat we must mention is the withdrawal limit of $5000 per month (progressive jackpot wins excluded).
Promotions and member benefits
In addition to the fairly standard sign-up bonus, GoWild runs a VIP program where frequent players can earn comp points which may be redeemed for cash, special monthly bonuses and various other perks. Certain deposit methods also attract concessions - e.g. players using Moneybookers earn a 1% cashback on every deposit.
GoWild Service and support
GoWild offers 24/7 customer support, which can be contacted via live chat within the casino software or website, toll free phone numbers for USA, Canada, and UK residents, as well as email and a postal service. During our tests we found the support staff to be helpful and effiicient, although not always able to answer all our questions on the spot - in which case we were referred us to a manager via email.
GoWild is a good choice for players looking for a new Microgaming casino to try. Their commitment to processing your withdrawals within the first 24 hours is commendable. However if a $5000 per month withdrawal limit sounds small to you, then you might want to look elsewhere such as 32 Red or All Slots.
Comments
GoWild is now offering Casino Listings readers a free £/€/$10 no deposit bonus in addition to the exclusive 125% + 20 free spins bonus.
Although GoWild is still fairly new, it has quickly become one of my favourite online casinos. GoWild's greatest asset is it's outstanding customer support and VIP management staff. They offer competent and courteous support - willing to go that extra mile more you. At times, especialIy on a rainy day, I have known them to even place a special bonus gift in my account. And for those sunny days and a nice winning cashout is on the table, GoWild has always delivered as promised. I have always received my withdrawal requests within 24hrs.