Desert Dollar Casino is an online casino established in 2003 using games created by Microgaming and Quickfire. It is operated by Fortune Lounge Group and is registered under the jurisdiction of Kahnawake. Last updated: May 15, 2013.
There’s nothing shifty about Desert Dollar Casino. As one of the ten casinos currently operated by the Fortune Lounge Group, which started its first casino in 1999, it means that Desert Dollar, born two years later, shares its standards with some of the best in the industry. All ten of those casinos accept players from the United States, save for the 11 usually restricted states. First time players get their initial deposit matched 150% for up to a €90 bonus, in addition to a €10 signup bonus. Best of all, Desert Dollar carries the same assurance of quality as the one carried by every other casino in the Fortune Lounge group.
Probably the best thing you can get from Desert Dollar Casino is their assurance of secure and transparent transactions and of fair and quality games. At the time of this article’s writing, the Fortune Lounge Group has been operating for over eight years. They’re also audited by a third party and accredited by eCOGRA. As a part of the Fortune Lounge Group, you get access to the Fortune Lounge Members’ Club. You, the player, will get almost a decade’s worth of experience and reputation to make your experience more comfortable, and that’s what matters if you’re going to make one casino the casino.
Desert Dollar offers around 120 games of the usual variety. While this number is not enough to match some other top-notch online casinos, it’s still an average list and should put Desert Dollar somewhere in the middle to upper middle in the games category. Desert Dollar has games to cover all categories of the gaming spectrum, from table games like American roulette, to card games like Cyberstud Poker, to slots games like Microgaming exclusive Starscape.
On the technical side, the graphics of the downloadable games are nothing remarkable. The system requirements are moderate to low, so it should be compatible on almost any computer you can find. On the other hand, there’s a certain fun factor to the graphics being low-quality and cartoon-y. That also means a shorter downloading time, and you get to play sooner. For the truly impatient, Desert Dollar offers a no-download, watered down version of their games.
As if to make up for their less-than-excellent gaming catalogue, the Desert Dollar has some comparatively high jackpots. For example, the jackpot for its progressive jackpot is just a shade under €5 million. Although none of the big winners on the Fortune Lounge website came won on Desert Dollar, its returns percentage is fairly high with players getting back and average of 96.56% of the amount that they wager. That number is just under the top of the wager returns category.
Not Lost in the Sands
Desert Dollar offers the standard set of customer support features, meaning 24/7 call-in customer support from North America, Europe, Australia and Asia as well as email customer service. Their customer representatives are friendly and efficient, but then again that’s expected of a company like Fortune Lounge. They are, however, missing out on the emerging trend of customer support via online chat.
Desert Dollar accepts a dozen payment methods, while offering only eight for withdrawals. Aside from the standard credit and debit cards, they also accept payments coursed through online payment processing sites and other fund transfer services such as UKash in the UK and MoneyBookers. Players looking to withdraw funds will find more limited options, particularly those not residing in the UK or anywhere in the European Union.