Cool Cat Casino is an online casino using software created by Real Time Gaming. It is operated by the notorious Virtual Casino Group under the jurisdiction of Costa Rica. We strongly advise players not to deposit any money at this casino. Last updated: August 24, 2012.
Cool Cat Casino is a Real Time Gaming casino forming part of the Costa Rican based Virtual Casino Group. This group is famous for their many and varied free chip and deposit bonus promotions. However they are also very well known for their slow withdrawal processing, and strict enforcement of a long list of confusing terms and conditions.
You may well have heard of Cool Cat Casino due to the no deposit free chips they offer. Well so has every scammer, cheater and multi-accounter online. The end result is that should you win at this casino, you can expect to be thoroughly vetted and to wait a long time to receive your winnings - if you are lucky. They might pay eventually should you have met each and every condition placed on these deals but be aware that if you have violated any of their terms in the slightest way, you can expect to have your winnings voided. This could include something as mundane as using two free chip codes in a row without depositing in between, even though they emailed you the free chip code themselves.
Sure, go ahead and try out the software for a bit of fun using a free chip code, but when it comes time to deposit your money, stay far away - you can do a lot better at other Real Time Gaming casinos with the same set of games such as Aladdin's Gold, Club USA, Slots Plus, or iNetBet.
Cool Cat Casino has over 100 games and multiple progressive jackpots. You'll find a wide selection of three and five reel slots, video slots, as well as favourite table games such as baccarat, blackjack, roulette, craps, and video poker. The casino software can be downloaded and installed on any windows PC, or you can try a smaller subset of the games directly in your web browser via the convenient flash-based "instant play" casino. The interface of the games is simple and straightforward which is convenient for serious players who want less distraction, but perhaps less enticing for casual players who value luscious and crisp graphics for a more realistic playing experience.
Customer support can be reached real time through internet chat. Occasionally you will find the support to be less than professional, especially if you are attempting to find out why you are still waiting for payment of a withdrawal. The other options provided include phone and email support.
Banking options at Cool Cat Casino are limited to deposits via Visa, Mastercard, Neteller and Click2Pay, and you can add wire transfer and cashier's cheque to the list for withdrawals.