Rogue Casino - slow pay and unresponsive
We have taken the decision to blacklist Rich Casino and others owned by the same operator Blefondia Holdings - namely Thebes Casino and Casino Moons - due to extremely slow payment of winnings and unresponsive customer support (see forum thread here: Rich Casino - anyone paid?). It is our recommendation therefore that players stay away from this casino as there is a high chance that you will not be paid should you win.
A browse around the Casino Moons website reveals a bunch of pages written by an obviously non-native English speaker, which immediately gives cause to question the professionalism and resources backing the casino. This is the sort of thing that we mean:
Casinomoons guarantees every single payout with proper history and statistics related to the payouts applicable, which provide a new face to it due to the reliable and transparent back up of records. Casinomoons is very transparent thereby providing wholesome security to the player information. Casinomoons is here to provide supreme service and the way it honors’s a player’s welfare.
We have found no evidence of any published payout statistics on the site, and their constant refusal to answer emails is hardly a good example of being "transparent", "supreme service", or looking after "player's welfare".
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Nothing beats feedback from other players about an online casino, be it good or bad. If you have experience with this casino then we would love to hear about it.
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