Aztec Riches Casino Review

Review of Aztec Riches Casino

ITS Management's Aztec Riches Casino is an interesting animal in regards to the online casino industry. It features a great software package with a multitude of games to play, several great banking options and courteous customer service. It is part of one of the largest single groups of online casinos online today - known as the Casino Rewards group, and generally offers a top notch casino experience.

Software and Games

Aztec Riches Casino is powered by Microgaming's Viper software, giving players the option to partake in more than 430 games. Options include the traditional casino games such as poker, blackjack, roulette, and craps mixed with a variety of slots. As Aztec Riches is Microgaming based, you will notice some of the company's style of slots with a colorful reels and decent animations. While not as smooth and polished as some other gaming platforms out there, Microgaming's Viper software performs admirably and more than gets the job done while playing at the casino.

Progressive slots are also in abundance at Aztec Riches, with the very popular Mega Moolah taking the stage as a featured slot. Other popular progressives at Aztec Riches include Major Millions, and Treasure Nile. Aztec Riches also participates in the Casino Rewards Loyalty Program, which gives players the chance to accumulate comp points and turn them into chips.

Banking and Security

Aztec Riches promises its customers the highest standard of security. Using 128 bit technology to keep customer information secure, Aztec Riches also assigns customers a unique customer ID and password which only the player can change to ensure account safety. The casino is also eCOGRA certified, meaning that is independently audited to ensure fairness in its games.

During our research for the review we found that Aztec Riches is licensed by the Kahnawake Gaming Commission out of Canada. Any time a casino is licensed by a gaming authority it is a good sign, as the casino is obligated to adhere to standards of conduct, so it is reassuring to see Aztec Riches licensed in a credible jurisdiction.

The only small gripe we have with the casino is the withdrawal policy for big winners. "Players who win a sum that is 5 times or more greater than their total purchases (progressive jackpot wins excluded) may withdraw $/€/£4,000 per week." While it is likely to affect only a small number of players, it seems to be an unnecessary annoyance for an operator with this much experience and such a good reputation.

Customer Service

Customer service can make or break a casino, and for Aztec Riches the service we got while playing there was first rate. The company website features a fully fledged customer assistance page with a FAQ link, terms and conditions page, and a link to playcheck as well as to a 24/7 customer support service. 

Playcheck is actually a great asset to Aztec Riches, as it allows you to view each hand that you play in a game, therefore making a potential issue document-able. Many times players are not equipped with the ability to look back at their hands to spot an error, and having this tool available is an asset every casino should provide players with.

The casino features a live chat feature to allow players to instant message with customer support. There are also a variety of telephone numbers so players from different countries can phone in with issues. Email is also available for players who do not need immediate assistance. Banking options are in abundance at Aztec Riches, with Click2Pay, ClickandBuy, Direct Bank Transfer, EcoCard, EntroPay, EZIPay, Moneybookers, Neteller, Visa, Visa Debit, Visa Electron, and Wire Transfer being able to be both deposited and withdrawn.

Summary

Aztec Riches provides a rich gaming experience for players with a strong loyalty program, great progressive slots and feature rich games. The security and banking of the website is great and players are likely to have a quality gaming experience there.