32 Red Casino Review

32 Red Casino is an online casino established in 2002 using games created by Microgaming. It is operated by 32Red PLC and is registered under the jurisdiction of Gibraltar. Last updated: September 20, 2011.

us32 Red Casino does not accept players from the United States.

5

Casino Listings rating: Excellent

32 Red Casino Bonus Offers

160% up to $160 €160 £160

Sign Up bonus → Cashable
Play
    • Minimum Deposit: $20 €20 £20
    • Allowed Games & Wagering Requirements:
      • 100% (30xB) → Keno, Parlour Games, Slots
      • 50% (60xB) → Casino War, Roulette (American), Roulette (European), Sic Bo, Table Poker
      • 10% (300xB) → Baccarat, Blackjack (Other), Video Poker
      • 2% (1500xB) → Blackjack, Texas Hold'em Bonus

    Review of 32 Red Casino

    When looking at the plethora of online casinos available to them, many players will seek out the big name brands. Publicly traded on the London Stock Exchange (Symbol TTR), 32 Red fits the bill as one of the larger casino brands in the world, with a heavy marketing presence that sees its name posted on sports jerseys throughout Europe. However, simply being a large brand name does not a great casino make; it all comes down to the player experience, the customer service and stability of the company. Fortunately, 32Red meets and exceeds expectations in all of these areas.

    Games and Software at 32 Red

    32 Red operates using the Microgaming casino platform, which is well established as being one of the larger gambling technology platforms in the industry. It offers its patrons an option of a downloadable casino, as well as a flash based internet version for Mac users or those who are wary of keeping software on their hard drives. More than 450 casino games are available for play at 32Red, with standard table games such as blackjack, roulette, poker and baccarat available alongside numerous variations of slot machines. The games run smoothly, with great graphics and fluid animations.

    Additionally, many progressive jackpot games are available, along with a large number of slot tournaments (see below for a summary). Progressive jackpot wins are not subject to any withdrawal limitations, which are already sky high at £120,000 per day. This compares very favourably to the many tinpot operations we see these days that will only pay out a few thousand a week. Various bonuses are available on the site, depending on the time period in which you register or place a deposit, and you can see the current offers available just above here on this page. 32Red also has a loyalty program, where punters can accumulate comps known as Red Rubies which can be redeemed later for additional chips.

    Customer Support and Banking Options

    Heralded in the past for its customer support, 32Red offers support by instant message, email, telephone, Skype or snail mail. The casino strives for top notch customer service, which has been a staple for the company since it was founded in 2002. Replies to concerns are met quickly and professionally.

    32Red is also eCOGRA certified and is independently audited for fairness in its games. The casino is licensed and regulated in Gibraltar, which upholds the highest standards for regulation of online gambling in the world. The casino offers many different deposit and withdrawal options including Visa, Mastercard, PayPal, Neteller, Moneybookers, ClickandBuy, Click2Pay, check, and direct wire transfer among several other methods. Our experience has shown that withdrawals are processed at the top end of the industry and you can expect to receive most payments in under 24 hours.

    Overall

    In the end, what makes 32Red an amazing casino experience is the overall experience you get when playing there. This large brand online casino does its job well in presenting itself as a safe, stable and entertaining option for gamblers to play at. Many other casinos on the market would do well to learn from what 32Red is doing well and implement it into their own systems.

    32 Red Casino Jackpots

    These are the current progressive jackpots at 32 Red Casino as recorded by our casino jackpots tracker. Click a jackpot name to view detailed statistics, jackpot graphs, and win records.

    Mega Moolah Mega $1,097,449 €1,097,449 £1,097,449
    Major Millions $1,056,594 €1,056,594 £1,056,594
    King Cashalot $330,380 €330,380 £330,380
    Roulette Royale $225,325 €225,325 £225,325
    Poker Ride $111,882 €111,882 £111,882
    Cyberstud Poker $111,097 €111,097 £111,097
    Treasure Nile $74,965 €74,965 £74,965
    Triple Sevens Blackjack $52,374 €52,374 £52,374
    Tunzamunni $47,961 €47,961 £47,961
    Fruit Fiesta $38,924 €38,924 £38,924
    Mega Moolah Major $32,620 €32,620 £32,620
    SupaJax $31,215 €31,215 £31,215
    LotsaLoot $25,282 €25,282 £25,282
    Jackpot Deuces $22,902 €22,902 £22,902
    Cash Splash $19,347 €19,347 £19,347
    Wow Pot $4,919 €4,919 £4,919

    32 Red Casino Tournaments

    TournamentStartsEndsPrize PoolEntry
    $250 Daily Freeroll

    Slot game, varies

    Open
    1
    18h 49m
    67766
    $250Free
    $25K Monthly Monster

    Slot game, varies

    Open
    1
    1d 19h
    157766
    $25$25
    $10k Midweek Moolah Q1

    Slot game, varies

    Open
    1
    2d 15h
    229766
    $450Free
    $10k Midweek Moolah

    Slot game, varies

    2d 19h
    244166
    5d 19h
    503366
    $10$15
    $500 BlackJack Attack Final

    Elimination Blackjack

    5d 15h
    487166
    5d 15h
    489086
    $500$5
    Tried this casino?
    Rate it here →
    Average: 4 (21 votes)
    12 replies • Last post

    Comments

    Sydney J
    FreerollerFreeroller
    Sydney J's picture
    Joined: 6 Oct 2007
    Posts: 5
    Thanks given: 0
    Thanks received: 0
    6 October 2007 - 4:52am (#1)

    The monthly bonus is great, I used to just let the autoplay blackjack works its magic through the wagering requirements and usually take back a nice profit, but after 3-4 months of doing this they took me off the monthly bonus list Sad

    zuga
    StaffStaff
    zuga's picture
    Joined: 12 Dec 2007
    Posts: 513
    Thanks given: 27
    Thanks received: 6
    2 January 2008 - 6:20pm (#2)

    The same thing happened to me. I was enjoying their monthly bonus for several months, always making some profits.But last month i didnt receive their email invitation.So im not optimistic when it comes to this month. As of their sign up bonus, i played that back in july( as i recall). In my opinion the WR(5000) for the given bonus( $£€50 ) is too much. My result speak for itself , i lost both bonus and $50 deposit. But , playing monthly $32 bonus, was more profitable. All in all, im not complaining at all, just wish ill get the invitation. If i dont , well, lets say that all good things must come to end, eventually ....Joking)))))

    zuga
    StaffStaff
    zuga's picture
    Joined: 12 Dec 2007
    Posts: 513
    Thanks given: 27
    Thanks received: 6
    4 January 2008 - 4:37pm (#3)

    UPDATE
    The WR for their monthly 32 bonus increased.Now its 1500 units to wage instead of 1200 .
    So much for my new years wish....

    zuga
    StaffStaff
    zuga's picture
    Joined: 12 Dec 2007
    Posts: 513
    Thanks given: 27
    Thanks received: 6
    6 January 2008 - 4:28pm (#4)

    january -$32

    I eventually got the email invitation, but wasnt succesful as i lost bonus and deposit.
    I guess it was due to happen , since i really had nice run in previous months.
    At 1 point i was up to $80, but the table turned, and i started loosing more and more hands. Sad
    Eventually i started playing $5 a hand, trying to make my way back, but i blew it all.

    Well, this month is about even for me so far, as i won CON monthly bonus( still w8ing funds to hit my c.c.). hope for the best in following days.

    CL-Ed
    StaffStaff
    CL-Ed's picture
    Joined: 7 Sep 2007
    Posts: 2367
    Thanks given: 277
    Thanks received: 282
    6 January 2008 - 10:44pm (#5)

    Aaah the old trap, you should never increase your bets trying to recover losses. Its an easy way to lose even more.

    Always play it safe! Consult our list of rogue casinos and warnings before depositing.
    Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

    zuga
    StaffStaff
    zuga's picture
    Joined: 12 Dec 2007
    Posts: 513
    Thanks given: 27
    Thanks received: 6
    7 January 2008 - 1:35pm (#6)

    Yup, i know, but frankly i lost my patience and thats why i increased my bets.
    Usually, i stick to the strategy and never gamble with my own money, but this time i wasnt in mood
    for turtle betting.....

    zuga
    StaffStaff
    zuga's picture
    Joined: 12 Dec 2007
    Posts: 513
    Thanks given: 27
    Thanks received: 6
    11 March 2008 - 10:38am (#7)

    February $0
    March+$113
    I received email invite, made $32 deposit, plus they gave me extra $6.25 (equivalent to a spin on max bet on Mega Moolah),which i lost immediately..I played Multihand Europian BJ Gold, 2x$1hands, and then 2x$5 hands.
    I also played slots( black sheep), and i won(i got 3 sheeps in line) $12 on two occasions(playing minimum bet $0.2)..
    Got to love 32red Joking))

    zuga
    StaffStaff
    zuga's picture
    Joined: 12 Dec 2007
    Posts: 513
    Thanks given: 27
    Thanks received: 6
    21 March 2008 - 10:09am (#8)

    Give Me Eggstra bonus at 32 red
    -Only players invited via email can participate
    *Good Friday - 25% Deposit Bonus worth up to £25 free-WR 10xb+d
    *Super Saturday - 50% Deposit Bonus worth up to £50 free-WR 25xb+d
    *Spectacular Sunday - 75% Deposit Bonus worth up to £75 free-WR 40xd+b
    *Mega Monday - 100% Deposit Bonus worth up to £100 free-WR 50xd+b
    Players must deposit a minimum of £50 to qualify for any of the daily bonuses. To qualify for Saturday’s promotion, players must have claimed the Friday Bonus. To claim Sunday’s bonus, you must have claimed Saturday’s bonus. To claim the 100% Monday bonus, you must have claimed all 3 previous offers.
    This offer is valid for the casino only.
    Even Money bets at the Sic Bo, Craps and Roulette tables and bets on Progressive Jackpots do not count towards the wagering requirement on this promotion.

    zuga
    StaffStaff
    zuga's picture
    Joined: 12 Dec 2007
    Posts: 513
    Thanks given: 27
    Thanks received: 6
    22 March 2008 - 10:05am (#9)

    I gave the 1st one a go, and broke even...+$0

    future
    NewbieNewbie
    Joined: 5 Apr 2011
    Posts: 3
    Thanks given: 0
    Thanks received: 0
    5 April 2011 - 2:04pm (#10)

    nice review

    tony2311
    NewbieNewbie
    Joined: 27 Nov 2011
    Posts: 1
    Thanks given: 0
    Thanks received: 0
    27 November 2011 - 10:32pm (#11)

    read this i was talking to a customer service rep from 32red

    Dion: Hi, Welcome to the casino, how can I help?
    Me: why have i got 1000 casino bonus?
    Me: i belive i withdraw 500 twice yesterday. has that gone though?
    Dion: Please hold
    Me: are you still here
    Dion: yes sorry
    Dion: we have sent you a email explaining
    Dion: did you not receive ?
    Me: just checking now
    Dion: No worries
    Dion: It seems you have broken the max bet rule with bets of 87.50 and so on
    Me: so i cant bet more then 87.50?
    Dion: No 6.25
    Me: what kind of casino is there?
    Me: from my £300 i am expected to play though £30k before i can cash out?
    Dion: Please read the terms &conditions
    Dion: That is correct Sorry
    Me: so how much have i play of the £30k?
    Dion: The full amount before you can make withdrawals
    Me: yes but how much have i played?
    Dion: Just checkin
    Dion: your current play through requirement is 30,000
    Me: so i still need to play another £30k?
    Dion: Yes
    Me: what i play last few days dont count?
    Dion: No because you have broken on of the terms of the bonus and the balance has now been transferred to your bonus balance today subject to 30x play through
    Me: and i have to play £30k with maximum bet of £8.00?
    Dion: yes correct
    Me: have you work out how many game i have to play £8 a go to get to £30k?
    Dion: I can offer to remove the bonus for you therefore you start from the beginning would that help ?
    Me: what does that mean?
    Me: you take the £200 bonus off?
    Dion: You start from the beginning again
    Me: can you explain start from begining?
    Dion: you started with 100 as a deposit and no bonus start from there again
    Me: so what happen to my £1000?
    Dion: Because you broke the terms of the bonus the winnings have been placed in your bonus balance subject to a further 30x play through
    Me: so you want me to bet £8 a game max when i baccarat whish is £10 minimum bet?
    Me: what kind what casino want to bet less?
    Dion: The casino has terms in place please follow terms &conditions
    Me: so i have to bet £8 max and play though to £30000 have you work out how many games i have to play?
    Dion: The term are in place to protect the house from bonus abuse
    Me: just take the £200 bonus off and give me £800
    Me: look at my bets
    Me: looks like your company dont want new big bet customers
    Dion: sorry I cant do that
    Dion: Please check the email again for reference
    Me: so what else can you do
    Me: i dont want to waste my time playing £8 a game
    Me: £8max a game for next 4000 game
    Dion: Thats your decision sorry you feel that way the terms are clear in regards to what you need to do to complete a withdrawal
    Me: can you just give my £100 back
    Me: i am not prepare to waste my time on £8 a game
    Dion: This is what I offerd you
    Dion: To start from the beginning again
    Dion: Please hold
    Me: just refund my money and i will go else where that wants my money
    Dion: I am doing this a good will gesture please hold
    Me: goodwill gesture to give back a 10th of my money or waste my time at £8 for 4000 games?
    Dion: You are no free to make the withdrawal

    CL-Ed
    StaffStaff
    CL-Ed's picture
    Joined: 7 Sep 2007
    Posts: 2367
    Thanks given: 277
    Thanks received: 282
    28 November 2011 - 4:29am (#12)

    Yes, I think they handled this well. You broke the T&Cs and they refunded you. A lot of other less reputable casinos would have confiscated your money.

    In case you or anyone else is wondering why they have this rule, what you have done is a common method used by advantage players when claiming a bonus. They play a low house edge game (i.e. baccarat) with high bets at the start of a bonus. This makes it a lot easier to complete the bonus wagering on slots if you have a few quick wins and your balance goes up.

    This type of thing is discussed here:
    Beating the Bonus!

    I do think however that a lot of this could be avoided if the casinos actually enforced the table limits in the software so you couldn't accidentally break the rules.

    Always play it safe! Consult our list of rogue casinos and warnings before depositing.
    Every comment you make in our forum earns you CLchips which can be used to buy real prizes in our CLchips shop!

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